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Ratings and Reviews 0 Ratings
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What is QAlert Citizen Request Management?
QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.
What is GovSense?
GovSense provides innovative, cloud-based solutions that significantly improve the functionality of local governments by streamlining operations across multiple departments, enhancing communication between local officials and their communities, and maintaining superior security standards. This comprehensive technological platform enables your jurisdiction to function effortlessly in the cloud, effectively tackling both immediate needs and future obstacles. By partnering with GovSense, your locality stands to gain remarkable time and cost efficiencies through increased productivity, complete transparency, and optimized workflows. A thriving community relies on collaboration among various sectors, striving to create a government that is sustainable, responsive, efficient, transparent, and actively involved, all driven by the insights gained from real-time data analysis. Utilizing a single, reliable source of accurate information across all departments empowers you to make well-informed decisions. Additionally, the implementation process can take just weeks or months, contrasting sharply with the years often required by conventional systems. Ultimately, GovSense is dedicated to revolutionizing the landscape of local governance for the better, paving the way for a new era of public service. This shift not only enhances operational capabilities but also fosters a culture of innovation and responsiveness within local government.
Integrations Supported
ArcGIS
Boomi
Box
Docusign
Gmail
Microsoft Office 2021
Microsoft Outlook
ProjectDox
Twilio
Integrations Supported
ArcGIS
Boomi
Box
Docusign
Gmail
Microsoft Office 2021
Microsoft Outlook
ProjectDox
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QScend Technologies
Date Founded
1998
Company Location
United States
Company Website
www.qscend.com
Company Facts
Organization Name
GovSense
Date Founded
2014
Company Location
United States
Company Website
govsense.com/technology/
Categories and Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management