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What is QAlert Citizen Request Management?

QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.

What is Municode Meetings?

Municipalities can enhance efficiency and reduce expenses by adopting this innovative approach to managing meetings and agendas. The solution streamlines the generation of agendas, minutes, and accompanying packets with a single click. These documents are compatible with MS Word, offering extensive options for editing and formatting. Once the agenda has been set up, it can easily be sent out for electronic approval. During the approval phase, revisions can be efficiently exchanged. By simply pressing a button, the agenda manager can finalize the agenda. This management system accommodates nearly any desired agenda layout. It seamlessly compiles all relevant documents for each agenda item into a cohesive packet. Users can review this packet digitally or opt to print it out for further inspection. After making the necessary adjustments, the agenda can be published online with another simple click. Our pricing structure is designed to be budget-friendly, as it is based on the population size, ensuring it remains the most economical solution for meeting management available. Additionally, this user-friendly system offers an intuitive interface that makes it accessible to all staff members involved in the meeting process.

Media

Media

Integrations Supported

3Play Media
Municode Website Design

Integrations Supported

3Play Media
Municode Website Design

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QScend Technologies

Date Founded

1998

Company Location

United States

Company Website

www.qscend.com

Company Facts

Organization Name

Municode

Date Founded

1951

Company Location

United States

Company Website

municode.com

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Categories and Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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