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Ratings and Reviews 0 Ratings
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What is QAlert Citizen Request Management?
QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.
What is MyCity App?
The "Whole City App" acts as an all-encompassing city-centric platform that connects citizens to a wide array of services, resources, and information available through their local government. By integrating features such as 311 issue reporting, local news updates, event schedules, business directories, bill payments, and details about parks and facilities, this app provides a streamlined and accessible user experience specifically designed for the community. In the current digital era, the most desirable territory is no longer physical locations but rather the scarce space on our mobile devices, which is becoming increasingly competitive. Expecting residents to download multiple apps to access various city services is impractical, which is why the "Whole City App" presents a more efficient alternative. Beyond simply improving convenience, this application encourages deeper engagement by putting city hall resources at the fingertips of residents. It allows users to report problems, request services, and voice their opinions on important issues, fostering a more collaborative and participatory dynamic between citizens and their local authorities. Through this innovative tool, communities are empowered, facilitating meaningful connections between citizens and their city, and encouraging active involvement in civic matters. Consequently, the "Whole City App" not only simplifies access to essential services but also strengthens the relationship between residents and their local governments, paving the way for a more engaged and informed community.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QScend Technologies
Date Founded
1998
Company Location
United States
Company Website
www.qscend.com
Company Facts
Organization Name
Tyler Technologies
Date Founded
1966
Company Location
United States
Company Website
mycivicapps.com/solutions/mobile-apps/
Categories and Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Categories and Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management