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Ratings and Reviews 0 Ratings
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What is QAlert Citizen Request Management?
QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.
What is NeoCity?
Users have the ability to customize their homepage according to their interests, enabling swift access to the topics and features they deem most significant. It is crucial to develop content and an organized structure that serves a wide array of user groups, including residents, tourists, newcomers, parents, seniors, and others. This approach fosters inclusivity, ensuring that every audience receives uniform access to information and experience. Our applications also cater to a multilingual audience, addressing the diverse needs of the community effectively. The mobile application is tailored to reflect your municipality's branding while being optimized for mobile use, incorporating elements such as logos, color schemes, and coats of arms. We are committed to providing regular updates to the mobile app at no additional cost, ensuring it adapts to the evolving needs of your community. The app will be readily available on both smartphones and tablets across Apple and Android platforms. In addition, it integrates smoothly with your website, showcasing the latest news and events, while automatically sourcing content from your Facebook feeds to keep users well-informed. This all-encompassing strategy guarantees that citizens remain actively engaged and connected with their local government, fostering a sense of community involvement. By prioritizing user experience and connectivity, we aim to strengthen the relationship between residents and their municipality.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QScend Technologies
Date Founded
1998
Company Location
United States
Company Website
www.qscend.com
Company Facts
Organization Name
NeoCity
Company Location
France
Company Website
neocity.fr
Categories and Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Categories and Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management