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What is QC-Pro Gage Control?
Managing gage calibrations or verifications requires not just scheduling but also the upkeep of detailed historical records pertaining to all associated activities. Essential elements of this process include performing Measurement System Analysis, which covers various factors such as GRR, Stability, Bias, Linearity, and Attribute Crosstab. Documenting both before and after readings across the gage's operating range is a vital part of this procedure. The calibration schedule can be formulated based on either the passage of time or the frequency of gage utilization. It is also crucial to associate external documents, like calibration certificates, with their corresponding calibration records for straightforward reference. The calibration procedure should permit customizable steps required for gage calibration, including user-defined fields. To maintain data integrity, measures should be in place to restrict alterations to existing calibration records, and an audit trail feature should monitor the history of record modifications before any changes are made. Additionally, it is important to provide the option to reschedule gage calibration dates that may fall on holidays or weekends. Introducing adaptable report filtering capabilities will also aid in easily accessing information based on parameters such as overdue calibrations, date ranges, gage IDs, and specific locations. This thorough strategy guarantees not only accurate but also efficient management of gage calibration operations, ultimately enhancing overall quality assurance processes.
What is Calibre?
Calibre is recognized as an exceptional call recording solution that transforms recorded conversations and their associated metadata into useful insights for informed decision-making. Serving as a reliable and all-encompassing resource for business improvement, Calibre enhances not only performance and productivity but also boosts customer satisfaction while effectively reducing risks, cutting operational costs, and driving up profitability. Engineered with advanced digital recording features and a smart framework, Calibre is versatile enough to meet the needs of contact centers of various sizes. Clients can confidently adopt Calibre, thanks to the support of prompt and professional certified technicians alongside the I’m Alive™ proactive monitoring system. Moreover, Calibre includes an Advanced API and event triggers to guarantee the secure storage of sensitive information and adherence to strict security standards. Communications are strengthened through layered algorithms and robust data encryption, ensuring limited access and protection of confidential information, which ultimately creates a secure atmosphere for all users. Additionally, the comprehensive nature of Calibre’s services establishes it as a critical ally in the pursuit of operational excellence, enabling businesses to thrive in a competitive landscape.
Integrations Supported
Azure Marketplace
Linc
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$15000 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pister Group
Date Founded
1982
Company Location
Canada
Company Website
www.pister.com/gage-calibration-management.html
Company Facts
Organization Name
HigherGround
Date Founded
1973
Company Location
United States
Company Website
www.higherground.com/calibre
Categories and Features
Calibration Management
Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning