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What is QEdge?

Sarjen’s Quality Management Software transforms how organizations approach quality by infusing advanced AI capabilities into every aspect of quality processes. Designed for regulated industries like pharmaceuticals and life sciences, the platform goes well beyond traditional record-keeping and compliance checklists. At its heart, AI continuously ingests and analyzes quality data from across your operations — from batch records and deviations to CAPAs and audit trails — turning extensive information into meaningful, predictive insights.AI-driven analytics detect early patterns and subtle anomalies that might be missed by manual review, helping teams identify risks before they escalate into costly issues. With intelligent trend analysis, the system highlights recurring quality challenges and suggests preventative actions, making it easier to strengthen processes proactively rather than reactively. Predictive models also foresee potential compliance gaps, enabling organizations to take corrective measures ahead of time, saving both time and resources.Natural language processing enhances the investigation experience by summarizing complex reports and recommending relevant similar cases, while machine learning continuously improves accuracy as it learns from new data. Automated alerts, guided workflows, and contextual recommendations empower quality teams to act with confidence, reduce manual errors, and make decisions grounded in real-time intelligence.By unifying AI with core quality modules — including deviations, CAPA, change control, audit management, and document control — Sarjen’s solution enhances operational visibility and speeds up resolution cycles. The AI features not only boost efficiency but also foster a culture of continuous improvement, enabling organizations to adapt swiftly to evolving regulatory demands. Ultimately, this AI-led transformation strengthens product quality, increases compliance readiness, and equips teams with the smart tools.

What is Arya?

Arya stands as an innovative AI solution aimed at enhancing business efficiencies, improving customer experiences, and enabling strategic decision-making. Inspired by the analytical genius of Aryabhata, Arya empowers organizations with actionable insights, automated workflows, and predictive analytics to boost productivity and performance across multiple sectors. One of its standout features is the Quality Auditor, which assesses interactions between agents and customers through a detailed scoring system to ensure compliance, effective communication, and accurate training. The Co-Pilot functionality further enhances operations by integrating seamlessly with CRM and IVR systems, delivering real-time summaries and operational guidance to agents during their calls. Meanwhile, the Coaching module provides personalized AI-driven assistance that focuses on improving tone, pronunciation, and soft skills to elevate service quality. Additionally, the Digital Cockpit plays a crucial role in forecasting key metrics like Customer Satisfaction (CSAT) and Net Promoter Score (NPS), while also monitoring workload distribution and supporting data-driven resource allocation for greater operational efficiency. With this extensive array of features, Arya proves to be an indispensable tool for businesses striving to maintain a competitive edge in today’s market. Furthermore, its ability to adapt and evolve in response to changing business needs positions it as a future-proof investment for any progressive organization.

Media

Media

No images available

Integrations Supported

SAP Store

Integrations Supported

API Availability

API Availability

Pricing Information

For more detail contact at Sarjen systems website contact page

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sarjen Systems Pvt Ltd

Date Founded

1998

Company Location

India

Company Website

qedge.sarjen.com

Company Facts

Organization Name

Omind

Date Founded

2020

Company Location

United States

Company Website

www.omind.ai/products/arya/

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Control
Equipment Management
Supplier Quality Control
Training Management

Categories and Features

AI Tools

Not specified

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