QEval vs. Alpharun

QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.

Alpharun is redefining sales performance management with an AI-driven coaching and analytics platform designed for high-performing revenue teams. It automatically records, transcribes, and evaluates every sales interaction, providing objective, data-rich feedback at scale. Using natural language processing and conversational AI, Alpharun highlights what top performers do differently and codifies those behaviors into a dynamic, ever-improving AI playbook. Sales managers gain real-time visibility into rep performance, with the ability to coach directly within recorded calls and transcripts. For training and onboarding, the platform offers AI-powered simulations that mimic real-world scenarios, accelerating skill development and retention. Reps benefit from instant feedback, while managers can identify exactly where deals fall apart — from objection handling to closing statements. Leaderboards and performance analytics foster friendly competition and transparency across teams, regions, and product lines. Alpharun integrates seamlessly into your existing sales tech stack, supporting sustainable growth without disrupting workflows. Built for compliance-first enterprises, it upholds SOC 2 Type 2, HIPAA, and GDPR standards with end-to-end encryption and AI safety protocols. Designed for organizations that value performance intelligence, Alpharun helps teams consistently close more deals, faster, and with higher retention.