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What is QSocialNow?

We transform unprocessed data into valuable insights, empowering you to make well-informed choices as you navigate through the digital realm. Our cutting-edge tools significantly boost the communicative effectiveness of both corporate and governmental organizations. Daily, we scrutinize over 200 million discussions and monitor more than 400 topics as they emerge in real time. This vast analysis generates upwards of 15,000 notifications and 300 comprehensive reports every day, utilizing a wide array of 3,200 analytical categories available in multiple languages. Our methodology employs over 600 filtering mechanisms to systematically categorize and fine-tune the information collected. With QNow, you can uncover what users are talking about on social media, recognize rising trends, and take proactive measures to prevent potential crises. Additionally, the platform allows you to evaluate the success of your communication initiatives while highlighting key opportunities for engaging in social conversations. You can conveniently set up alerts and utilize tailored dashboards that showcase essential metrics of the digital landscape, all of which are updated in real time to keep you in the loop. By harnessing these capabilities, you can revolutionize your engagement with the constantly shifting digital environment, ensuring you remain at the forefront of conversations that matter. This insight-driven approach not only fosters better decision-making but also enhances your overall strategic communication efforts.

What is Lucidya?

Lucidya is an innovative platform tailored for optimizing customer experiences, designed to help organizations understand, manage, and improve interactions with customers in the digital landscape by utilizing real-time data and advanced analytics. This solution enables brands to monitor customer conversations, evaluate sentiment, and extract actionable insights from various platforms such as social media, customer feedback, and online content, thereby facilitating a more profound understanding of consumer behavior, preferences, and market trends. By combining artificial intelligence with natural language processing, it provides accurate sentiment analysis that caters to multiple Arabic dialects, allowing businesses to capture context and meaning with remarkable precision. Furthermore, it offers instant intelligence through alerts and detailed dashboards, empowering teams to promptly tackle new challenges, meet customer expectations, and mitigate reputational risks while maintaining consistent communication across all channels. In essence, Lucidya stands out as an essential tool for businesses aiming to refine their customer experience strategies, ultimately leading to stronger customer relationships and increased loyalty.

Media

Media

Integrations Supported

Facebook
Instagram
WhatsApp
X (Twitter)

Integrations Supported

Facebook
Instagram
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QSocialNow

Date Founded

2010

Company Location

Argentina

Company Website

qsocialnow.com

Company Facts

Organization Name

Lucidya

Date Founded

2016

Company Location

Saudi Arabia

Company Website

www.lucidya.com

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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