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What is QUALCO Collections & Recoveries?

QUALCO Collections & Recoveries (QCR) is a sophisticated and modular enterprise solution designed to oversee the entire collection process, effectively integrating both internal and external activities while serving as either a part of a banking ecosystem or a primary system of record. This platform addresses a wide range of non-performing loans and receivables, including secured and unsecured bank credits as well as outstanding invoices from products or services delivered, and it manages every stage of the credit lifecycle, from high-risk performance and initial delinquency to legal actions and recoveries. By adopting a proactive, digital-first approach to debt management, QCR offers a seamless experience for customers and users alike. The system streamlines the creation of segmentation, strategy, and channel business models, while also highlighting the significance of monitoring automated processes. Furthermore, our upgraded web interface provides timely and pertinent data, allowing users to efficiently allocate and reallocate tasks, all while tracking service level agreements and performance indicators. By effectively merging technology with user experience, QCR not only boosts operational efficiency but also nurtures improved relationships between creditors and borrowers, creating a more harmonious financial environment. In doing so, it positions itself as an essential tool for organizations aiming to enhance their debt recovery efforts.

What is AroTRON?

AroTRONâ„¢ emerges as the pioneering Greek-developed CRM solution, explicitly crafted to be intuitive, manageable, and responsive to the changing demands of businesses. Primarily aimed at small to medium enterprises (SMEs) with a workforce of 20 to 150 users, it is also well-equipped to serve larger companies effectively. By offering a holistic view of customer interactions, this platform enables businesses to cultivate robust, enduring relationships that not only enhance customer loyalty but also drive profitability. It guarantees a seamless customer experience across multiple channels, including inquiries, orders, deliveries, and services, fostering a feeling of appreciation among customers that significantly elevates satisfaction rates. Furthermore, AroTRONâ„¢ is particularly well-suited for call centers involved in outsourced activities like telemarketing, showcasing its adaptability within the CRM sphere. The platform's design and functionalities are indicative of a profound comprehension of customer relationship dynamics, empowering businesses to navigate and flourish within a competitive landscape. In this way, AroTRONâ„¢ represents a strategic asset for organizations aiming to improve their customer engagement efforts and overall operational efficiency.

Media

Media

Integrations Supported

Atlassian Crowd
P4

Integrations Supported

Atlassian Crowd
P4

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QUALCO

Date Founded

1998

Company Location

Greece

Company Website

www.qualco.eu/

Company Facts

Organization Name

Cententia

Date Founded

1998

Company Location

Greece

Company Website

cententia.com/arotron-crm/

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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