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What is QUALCO Collections & Recoveries?

QUALCO Collections & Recoveries (QCR) is a sophisticated and modular enterprise solution designed to oversee the entire collection process, effectively integrating both internal and external activities while serving as either a part of a banking ecosystem or a primary system of record. This platform addresses a wide range of non-performing loans and receivables, including secured and unsecured bank credits as well as outstanding invoices from products or services delivered, and it manages every stage of the credit lifecycle, from high-risk performance and initial delinquency to legal actions and recoveries. By adopting a proactive, digital-first approach to debt management, QCR offers a seamless experience for customers and users alike. The system streamlines the creation of segmentation, strategy, and channel business models, while also highlighting the significance of monitoring automated processes. Furthermore, our upgraded web interface provides timely and pertinent data, allowing users to efficiently allocate and reallocate tasks, all while tracking service level agreements and performance indicators. By effectively merging technology with user experience, QCR not only boosts operational efficiency but also nurtures improved relationships between creditors and borrowers, creating a more harmonious financial environment. In doing so, it positions itself as an essential tool for organizations aiming to enhance their debt recovery efforts.

What is ENCredible?

ENCredible represents an advanced Digital Collection-as-a-Service (DCaaS) solution aimed at helping banks and financial organizations optimize the assessment of a consumer's financial capability and readiness to pay, which in turn enables the creation and implementation of the most suitable treatment strategies. By harnessing the capabilities of machine learning and artificial intelligence (ML and AI), it supports efficient outreach efforts across a variety of online platforms, thereby providing significant agility and scalability. Moreover, the platform enhances its treatment methods through ongoing refinement driven by automated insights from ML and AI technologies. From the outset of digital interactions with consumers on numerous channels to facilitating swift payment retrieval, ENCredible serves as a holistic and cohesive digital collections framework. It also integrates smoothly with data aggregation services, payment gateway providers, and an array of digital communication applications. Through the adoption of ENCredible DCaaS, financial institutions can transition to a more intelligent and contemporary debt collection approach, leading to improvements in operational efficiency and customer engagement. This shift not only boosts collection success rates but also nurtures stronger relationships with consumers, ultimately benefiting the financial ecosystem as a whole. Such advancements pave the way for a more customer-centric approach in the debt collection landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QUALCO

Date Founded

1998

Company Location

Greece

Company Website

www.qualco.eu/

Company Facts

Organization Name

Enterprise Tiger

Company Location

India

Company Website

www.entiger.co/encredible

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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