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What is QVscribe?

QRA’s innovative tools enhance the generation, assessment, and forecasting of engineering artifacts, enabling engineers to shift their focus from monotonous tasks to vital path development. Our offerings automate the generation of safe project artifacts designed for high-stakes engineering environments. Engineers frequently find themselves bogged down by the repetitive process of refining requirements, with the quality of these metrics differing significantly across various sectors. QVscribe, the flagship product of QRA, addresses this issue by automatically aggregating these metrics and integrating them into project documentation, thereby identifying potential risks, errors, and ambiguities. This streamlined process allows engineers to concentrate on more intricate challenges at hand. To make requirement authoring even easier, QRA has unveiled an innovative five-point scoring system that boosts engineers' confidence in their work. A perfect score indicates that the structure and phrasing are spot on, while lower scores provide actionable feedback for improvement. This functionality not only enhances the current requirements but also minimizes common mistakes and fosters the development of better authoring skills as time progresses. Furthermore, by leveraging these tools, teams can expect to see increased efficiency and improved project outcomes.

What is Daisee?

Daisee creates innovative technology designed to provide profound insights into the behavioral, emotional, and commercial interactions of customers. Utilizing a groundbreaking digital quality scorecard, Daisee automatically evaluates every customer interaction, pinpointing quality assurance challenges that necessitate human attention in critical aspects like compliance, communication, and conduct. This advanced software enables organizations to look beyond mere words and discover the underlying emotions present in their conversations, revealing the true thoughts and feelings of customers. With its ease of deployment across various telephony systems, Daisee empowers businesses to swiftly generate value. Currently, Daisee operates globally, with services available in Australia, New Zealand, and the United States, thereby expanding its reach and enhancing customer experiences worldwide.

Media

Media

Integrations Supported

IBM DOORS Next
Jama Connect
Microsoft Excel
Microsoft Word
Polarion REQUIREMENTS

Integrations Supported

Avaya Aura
Avaya Experience Platform
Cisco Finesse
HubSpot CRM
MiCloud Flex
MiContact Center Business
Microsoft Azure
Microsoft Dynamics 365
Microsoft Dynamics SL
Oracle CPQ
Zendesk
Zoho CRM
Zoho CRM Plus
Zoom Rooms
contactSPACE

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$89/month
This is an all you can eat monthly charge.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

QRA

Date Founded

2012

Company Location

Canada

Company Website

qracorp.com

Company Facts

Organization Name

daisee

Date Founded

2017

Company Location

Australia

Company Website

www.daisee.com

Categories and Features

AI Tools

Not specified

Artifact Management

Not specified

Artificial Intelligence

Natural Language Processing
Process/Workflow Automation
Rules-Based Automation

Compliance

Artificial Intelligence (AI)
Compliance Tracking

Data Quality

Data Discovery

Natural Language Processing

In-Database Text Analytics
Natural Language Generation (NLG)
Part-of-Speech Tagging

Quality Management

Corrective and Preventive Actions (CAPA)
Document Control

Requirements Management

Automated Requirements QA
Automated Test Generation
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Summary Reports
Traceability
User Defined Attributes

Categories and Features

AI Call Center

Not specified

AI Insurance

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Business Intelligence

Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Quantitative Analysis
Scorecarding

Call Center

Inbound Call Center
Outbound Call Center
Reporting/Analytics

Claims Processing

Compliance Management
Customer Management

Compliance

Compliance Tracking
HIPAA Compliance
Risk Management

Customer Communications Management

Multi-Channel Communications

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Call Center Management
Performance Metrics
Self Service Portal

HIPAA Compliance

Compliance Reporting
For Healthcare
Remediation Management
Risk Management

Insurance Claims Management

Fraud management
Reporting

Natural Language Processing

Part-of-Speech Tagging

Patient Engagement

Appointment Scheduling

Qualitative Data Analysis

Quantitative Content Analysis
Sentiment Analysis

Quality Management

Complaint Management
Compliance Management
Risk Management
Training Management

Sales Coaching

Assessments
Goal Setting / Tracking
Performance Metrics

Telemedicine

HIPAA Compliant

Transcription

AI / Machine Learning
Natural Language Processing (NLP)

Workforce Management

Performance Appraisal

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