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What is QaTable?

Customers frequently desire to verify the availability of tables at restaurants prior to their arrival, as they tend to avoid making phone calls. By displaying table availability on your website, patrons can easily review their options and even reserve a table in advance. When there are open tables, guests have the convenience of adding their party to the queue for arrival within the next thirty minutes. On the other hand, if a wait is expected, they can effortlessly join the waitlist online, simplifying the process and minimizing the need for phone calls. Tailored by experts in the industry for businesses operating on a first-come, first-served basis, Q removes the reliance on paper waitlists and traditional buzzers or pagers. It instead provides text messaging features, allowing guests waiting for their table to avoid congestion in the lobby area. This application not only boosts operational efficiency but also elevates the quality of service, leading to a more enjoyable experience for diners. Furthermore, by embracing contemporary technology, restaurants can effectively manage customer flow while ensuring a high level of satisfaction among their guests. This innovative approach not only enhances the dining experience but also improves overall business performance.

What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$39.99 per month
Free Trial Offered?
Free Version

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QaTable

Company Website

qatable.com

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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