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What is Qapla'?

An all-inclusive software solution designed to streamline your eCommerce shipping processes. Utilize Qapla' to effortlessly connect various sales platforms such as CMSs, custom websites, and marketplaces with a range of couriers. Labels can be printed in just three clicks or set to print automatically. From a single dashboard, you can track all your shipments, with every courier's status presented in a clear, standardized format featuring nine different delivery statuses to cover all scenarios. Address shipping issues proactively, ensuring that concerns are resolved before customers bring them to your attention. Deliver precise and up-to-date tracking details to your customers through email, SMS, and WhatsApp notifications. To help achieve your sales and marketing objectives, you can personalize the tracking page and delivery emails to reflect your brand's identity and incorporate promotional visuals. Customers can easily initiate return requests through an automated system, allowing you to handle all returns from the same centralized dashboard. With a communication system that achieves over 70% interaction, you can significantly reduce customer service workload by up to 54% while simultaneously boosting your revenue streams. This comprehensive approach not only enhances the customer experience but also fosters greater loyalty and satisfaction.

What is Bob Go?

Bob Go functions as a comprehensive solution for shipping and order management, effectively connecting users to leading courier and delivery services across South Africa through an intuitive dashboard. Businesses can swiftly compare shipping rates, manage shipments, generate waybills, arrange pickups, and track their parcels in real time, thus removing the complexity of dealing with multiple courier platforms. Integration with popular e-commerce systems like Shopify, Woo, Ecwid, Magento, and Rekisa allows for seamless synchronization of orders, waybills, and tracking data. In addition to these features, the platform provides robust order management capabilities, supports shipping to various locations, and includes barcode scanning for efficient order fulfillment, as well as tools for team collaboration and returns processing. Users also benefit from real-time delivery cost estimates at checkout and receive automated tracking notifications, keeping them updated throughout the delivery process, including alerts sent via WhatsApp. Furthermore, customers can choose from an array of delivery options, including door-to-door services, collection points, counters, and locker networks distributed throughout South Africa, all tailored to accommodate varying delivery needs. This extensive range of features positions Bob Go as an essential resource for businesses aiming to optimize their shipping operations while enhancing customer satisfaction. Ultimately, the platform not only simplifies logistics but also empowers users to make informed shipping decisions.

Media

Media

Integrations Supported

Ecwid
Magento
Shopify
WooCommerce
BigCommerce
Commerce Layer
Connectif
MagicStore
Maxpho
Pcommerce
PrestaShop
Quista
Shopware
Storeden
VTEX

Integrations Supported

Ecwid
Magento
Shopify
WooCommerce
Stubie
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

€39
Our "Try & Buy" formula let you pay only after 30 days after registration. Every plan includes 400 tracked shipments per month.

Pricing Information

$15.39 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Qapla'

Date Founded

2014

Company Location

Italy

Company Website

www.qapla.it/en

Company Facts

Organization Name

Bob Go

Company Location

South Africa

Company Website

www.bobgo.co.za/

Categories and Features

Label Printing

Barcode Support
Hardware Integration
Multi-Language Support
Regulatory Compliance
Templates

Shipping

Bills of Lading
Import / Export
Shipment Tracking

Categories and Features

Order Management

Not specified

Shipping

Not specified

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