Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • WaitWell Reviews & Ratings
    197 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    84 Ratings
    Company Website
  • Qminder Reviews & Ratings
    340 Ratings
    Company Website
  • Admiral Reviews & Ratings
    68 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    251 Ratings
    Company Website
  • anny Reviews & Ratings
    117 Ratings
    Company Website
  • Time Management from ISGUS Reviews & Ratings
    27 Ratings
    Company Website
  • Docket Reviews & Ratings
    59 Ratings
    Company Website
  • BLAZE Reviews & Ratings
    6 Ratings
    Company Website
  • deskbird Reviews & Ratings
    404 Ratings
    Company Website

What is Qmatic Orchestra?

Qmatic Orchestra 7 is designed to address a variety of needs, ranging from queue management systems to comprehensive platforms that oversee customer journeys across different channels. With Orchestra 7, businesses can provide features such as mobile ticketing and online appointment scheduling. It effectively manages visitor experiences before they even step foot on the premises. Customers can choose their preferred method of check-in, whether through a self-service kiosk, at the reception, or by utilizing both options. After their visit, Orchestra 7 facilitates customer engagement by collecting feedback. Its modular architecture enables customization to fit specific requirements regarding functionality, user volume, and count. Additionally, Orchestra 7's adaptability ensures it remains effective even as your needs evolve. This flexibility not only enhances user experience but also allows businesses to stay responsive in a dynamic environment.

What is Q-Flow?

Q-nomy seeks to transform every customer interaction by enhancing sales, elevating customer satisfaction, and enriching the overall experience. We are convinced that achieving this objective hinges on our comprehensive approach to Customer Experience Optimization. This strategy tailors the individual journey of each customer across both digital and physical service platforms, catering to their unique backgrounds, expectations, and specific requirements. By implementing Customer Experience Optimization, businesses can not only strengthen customer engagement but also encourage the promotion of additional products and services, while ensuring tailored interactions across various channels. Our dedication to realizing this vision is evident in the continuous enhancement and innovation of our flagship product, Q-Flow, which we regularly refine to better meet our customers' needs. Furthermore, we strive to create a more seamless integration of services, setting a new benchmark in the realm of customer experience management.

Media

Media

Integrations Supported

Calabrio Workforce Management
Cisco Webex
EPIC HRMS
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Oracle Siebel CRM
Qlik Cloud Analytics
Salesforce
Tableau
WhatsApp

Integrations Supported

Calabrio Workforce Management
Cisco Webex
EPIC HRMS
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Oracle Siebel CRM
Qlik Cloud Analytics
Salesforce
Tableau
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Upon request
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qmatic

Date Founded

1981

Company Location

Sweden

Company Website

www.qmatic.com/products/orchestra/

Company Facts

Organization Name

Q-Nomy

Date Founded

2002

Company Location

United States

Company Website

www.qnomy.com/q-flow-solution

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Popular Alternatives

Popular Alternatives