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What is Quadient Inspire iForms?

Quadient Inspire iForms is a next-generation intelligent forms platform that blends automation, artificial intelligence, and customer experience design to transform how enterprises interact with customers. Developed as part of Quadient’s Inspire Customer Communications Management (CCM) ecosystem, iForms allows organizations to replace manual, paper-based, or static digital forms with dynamic, adaptive experiences that drive engagement and efficiency. Users can create fully responsive, brand-aligned forms using low-code tools that require no technical background, accelerating deployment and aligning business and IT teams. The platform’s automation capabilities—such as data pre-population, intelligent validation, and automatic routing—reduce human error, streamline operations, and boost compliance with industry standards. iForms seamlessly integrates with backend systems, enabling end-to-end data flow and communication personalization across every customer journey. Customers benefit from multi-device continuity, allowing them to start a form on one device and complete it on another, with real-time data syncing. Built-in support for digital signatures, multilingual content, and regulatory compliance ensures secure and accessible experiences for diverse user bases. Leveraging AI, machine learning, and natural language processing, iForms enhances data understanding and automates decision-making to improve accuracy and turnaround times. Recognized by analysts including Forrester and Aspire, and adopted by major banks, healthcare organizations, and government entities, it has proven its ability to streamline high-volume, compliance-driven processes. In a world where customer experience and efficiency define competitiveness, Quadient Inspire iForms empowers enterprises to deliver smarter, faster, and more connected digital interactions.

What is Quadient Correspondence?

Quadient® Correspondence is an innovative cloud-based platform designed to simplify the management of claims correspondence for insurance providers. This subscription-based software as a service (SaaS) solution enables users to create, validate, and distribute customized claims documents that adhere to regulatory requirements in both print and digital formats, eliminating the need for extensive IT assistance. Specifically crafted for insurance firms that seek to advance their digital transformation without incurring the costs associated with a full-fledged customer communications management (CCM) system, it allows business analysts to efficiently design and adjust templates. Claims managers and compliance experts are integral to the process, as they are responsible for reviewing and approving these templates before they are utilized. The platform features an intuitive interface that empowers business professionals to produce correspondence by choosing appropriate templates and modifying the content within specified fields. Moreover, designated team members oversee the review and approval of the correspondence to ensure it is promptly sent out via email, PDF, or SMS, thereby facilitating timely interactions with clients. This streamlined approach not only enhances operational efficiency and compliance but also allows insurers to connect with their customers in a more effective manner, ultimately improving overall communication strategies. By prioritizing user experience and regulatory adherence, Quadient® Correspondence stands out as a valuable tool in the insurance industry's digital landscape.

Media

Media

Integrations Supported

Adobe Acrobat
Salesforce

Integrations Supported

Adobe Acrobat
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadient

Company Location

France

Company Website

www.quadient.com/en/customer-communications/inspire-iforms

Company Facts

Organization Name

Quadient

Date Founded

1924

Company Location

United Kingdom

Company Website

po.quadient.com/en/products/quadient-correspondence

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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