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What is Quadient Inspire iForms?

Quadient Inspire iForms is a next-generation intelligent forms platform that blends automation, artificial intelligence, and customer experience design to transform how enterprises interact with customers. Developed as part of Quadient’s Inspire Customer Communications Management (CCM) ecosystem, iForms allows organizations to replace manual, paper-based, or static digital forms with dynamic, adaptive experiences that drive engagement and efficiency. Users can create fully responsive, brand-aligned forms using low-code tools that require no technical background, accelerating deployment and aligning business and IT teams. The platform’s automation capabilities—such as data pre-population, intelligent validation, and automatic routing—reduce human error, streamline operations, and boost compliance with industry standards. iForms seamlessly integrates with backend systems, enabling end-to-end data flow and communication personalization across every customer journey. Customers benefit from multi-device continuity, allowing them to start a form on one device and complete it on another, with real-time data syncing. Built-in support for digital signatures, multilingual content, and regulatory compliance ensures secure and accessible experiences for diverse user bases. Leveraging AI, machine learning, and natural language processing, iForms enhances data understanding and automates decision-making to improve accuracy and turnaround times. Recognized by analysts including Forrester and Aspire, and adopted by major banks, healthcare organizations, and government entities, it has proven its ability to streamline high-volume, compliance-driven processes. In a world where customer experience and efficiency define competitiveness, Quadient Inspire iForms empowers enterprises to deliver smarter, faster, and more connected digital interactions.

What is Quadient Inspire?

Quadient Inspire enables organizations to create and distribute customized, compliant customer communications effortlessly across both digital and traditional mediums from a centralized hub. This solution boasts versatile deployment options, including cloud, hybrid, and on-premise environments, which liberate businesses from relying on outdated systems that could impede the advancement of their communication strategies. With comprehensive support for Red Hat® OpenShift®, Inspire facilitates the development, testing, deployment, maintenance, and upgrading processes in both public and private cloud environments, enabling faster market readiness for communications while enhancing both flexibility and scalability. Through a singular design interface, users can efficiently produce communication templates suitable for a range of physical and digital channels. Utilizing an intuitive drag-and-drop design approach, organizations can craft powerful communications that effectively share content and messages across multiple channels, which significantly boosts customer engagement and interaction. This innovative methodology not only streamlines the design process but also guarantees consistent messaging across all platforms, making it an invaluable tool for businesses aiming for excellence in customer communication. Ultimately, Quadient Inspire transforms the way organizations manage their communications, fostering a more dynamic and responsive engagement with their customers.

Media

Media

Integrations Supported

Alchem-e Dashboard
Messagepoint
Red Hat Cloud Suite
Red Hat OpenShift
Salesforce

Integrations Supported

Alchem-e Dashboard
Messagepoint
Red Hat Cloud Suite
Red Hat OpenShift
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadient

Company Location

France

Company Website

www.quadient.com/en/customer-communications/inspire-iforms

Company Facts

Organization Name

Quadient

Date Founded

1924

Company Location

France

Company Website

quadient.com

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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