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What is Qualetics?

Incorporate customized insights into your software solutions, such as recommendation engines, sentiment analysis, anomaly detection, and fraud detection, while collecting user engagement data that increases value for your clientele and equips your teams with critical product analytics. The sophisticated analytics provided by Qualetics' secure, multi-tenant platform encourages a new dimension of teamwork, allowing both your staff and clients to view, analyze, share, export, and subscribe to vital insights in real-time. Qualetics’ AIMS promptly captures multidimensional data from your applications, facilitating advanced analytics and AI-powered outcomes. By employing our distinctive page rank and error ranking algorithm, we present a quality index of your product, emphasizing the severity and frequency of errors, as well as the number of affected users. In addition, with Qualetics, you can evaluate your product’s Performance Index score, which indicates the operational efficiency of your application. This all-encompassing strategy not only improves your application’s performance but also fosters ongoing enhancement driven by actionable insights, ultimately leading to a more refined user experience. Such an approach ensures that your organization remains competitive in a rapidly evolving market landscape.

What is Clientpulse?

Clientpulse serves as an effective tool for gathering and interpreting user feedback from multiple channels, including app reviews, support inquiries, and survey answers, to identify the underlying causes of user churn, challenges, or overall satisfaction with your offerings. By employing sophisticated clustering methods, it transcends basic summaries to accurately identify and measure the most common themes. Insights derived from this analysis are showcased in an interactive Voice of Customer dashboard, where users can click on any chart to delve into the original discussions that informed each insight. The platform features a dynamic taxonomy that is continuously updated as new trends emerge, allowing your team to engage with relevant categories without the burden of manual classification. Furthermore, the built-in sentiment analysis highlights negative feedback that conventional metrics such as NPS or CSAT might miss, equipping you to tackle issues proactively and boost positive referrals. This all-encompassing strategy not only enhances user retention rates but also cultivates a richer understanding of customer desires and behaviors. Ultimately, Clientpulse serves as a vital resource for businesses aiming to refine their products and align more closely with customer expectations.

Media

Media

Integrations Supported

App Store
Axis LMS
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk

Integrations Supported

App Store
Axis LMS
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualetics

Company Location

United States

Company Website

qualetics.com

Company Facts

Organization Name

Clientpulse

Company Location

United States

Company Website

clientpulse.ai/

Categories and Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Categories and Features

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