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What is Qualikloud?

From a customer portal that facilitates efficient dispatch management to features like bulk invoicing, online payments, driver settlements, and AI-assisted routing, your clients can effortlessly place new orders through the portal, which instantly appears on the dispatcher’s interface, thereby eliminating the reliance on phone calls. The dispatcher’s workstation is crucial in managing and optimizing the vital delivery process, guaranteeing accurate scheduling and close monitoring of valuable packages while they are in transit. Furthermore, drivers employ mobile applications that communicate navigation information back to the central office, tracking delivery milestones and confirming the final proof of delivery. With functionalities like driver tracking and Service Level Monitors, dispatchers are empowered to choose the closest driver, allowing them to navigate through congested areas skillfully and ensure punctual arrivals. This all-encompassing system not only streamlines operational workflows but also significantly boosts customer satisfaction by delivering consistent efficiency and reliability. Ultimately, the integration of these advanced features creates a seamless experience for both drivers and customers, fostering better communication and trust in the service.

What is Package.AI?

Leveraging artificial intelligence in aspects like scheduling, route optimization, and customer engagement significantly boosts operational efficiency. This technology not only aids in gathering essential feedback and online reviews, which are vital for reputation management and assessing product success, but also creates opportunities for targeted upselling based on recent customer interactions and purchasing patterns. Our advanced chat system enhances customer interactions, fostering meaningful relationships that promote repeat purchases and encourage thoughtful reviews. Furthermore, customized marketing campaigns can be formulated by analyzing delivery feedback alongside customer communications. The inclusion of a chat widget on the website plays a crucial role in converting potential leads into sales conversations, while an automated upsell mechanism utilizes purchase history for more effective customer targeting. Additionally, thorough analytics and tracking capabilities for campaigns and responses yield valuable insights into overall performance and trends in customer engagement. By integrating these various components, businesses can cultivate a more seamless and rewarding customer experience, ultimately driving greater profitability. The synergy of these elements not only improves operational processes but also enhances customer loyalty and satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualikom Canada

Company Location

Canada

Company Website

qualikom.com

Company Facts

Organization Name

Package.AI

Date Founded

2016

Company Location

Israel

Company Website

www.package.ai/

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

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