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What is Quality Voice & Data?

Quality Voice & Data (QVD) connects calls directly to major carriers, ensuring every call is authenticated and delivered with full SHAKEN attestation. Their Trusted Call Completion package combines top-notch caller ID verification with real-time monitoring and corrective measures to prevent call blocking or being marked as spam. To further bolster outbound communication, QVD provides a Branded Calling ID that features business names, logos, and the purpose of calls, leading to a notable increase in answer rates by over 48%. Furthermore, QVD employs proprietary technology, advanced data models, and intuitive dashboards to enhance the efficiency of call delivery. With a legacy of over thirty years, a multitude of patents, and the management of billions of calls, QVD’s services include local caller ID numbers, flexible SIP trunking, live monitoring, spam remediation for caller ID, and cloud-based VoIP phone systems. Their comprehensive approach not only guarantees effective communication but also aids businesses in maintaining a strong phone presence amid fierce competition. This unwavering dedication to superior service distinguishes QVD as a frontrunner in the telecommunications sector, showcasing their commitment to innovation and client satisfaction. As they continue to evolve, QVD remains focused on providing cutting-edge solutions that meet the dynamic needs of their clients.

What is OneNumber?

Connect various phone numbers to your virtual line and guarantee that every call is captured without fail. Equip your team to handle multiple calls at once while benefiting from a OneNumber system that features welcoming greetings through IVR and a tailored experience with a virtual receptionist and self-service options. Incoming calls are directly routed to the relevant department based on the selections made by callers in the IVR menu, which improves overall operational efficiency. This setup allows for increased flexibility in call management, as calls can be forwarded directly to the personal phones of your employees. Additionally, you can monitor your employees' performance in depth, examining every customer interaction meticulously. Detailed reports on customer calls offer daily insights into agent performance and call metrics, allowing for better management strategies. You can track your business communications and assess team effectiveness using timely recordings of customer interactions. The OneNumber system ensures that calls directed to your virtual number are smoothly forwarded to your mobile or your agents' devices, freeing them from the constraints of a landline or office desk. This cutting-edge solution not only boosts productivity but also guarantees that your team remains connected no matter where they are located, fostering a more responsive and dynamic work environment. Ultimately, this level of connectivity can significantly enhance customer satisfaction by ensuring that no call goes unanswered.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

Integrations Supported

Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quality Voice & Data

Company Location

United States

Company Website

qualityvoicedata.com

Company Facts

Organization Name

Vasudev

Company Location

India

Company Website

www.vasudev.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

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