Leader badge

What is Dialaxy?

Obtain virtual phone numbers from more than 100 countries to connect with a global audience remotely through Dialaxy.

With the extensive capabilities of Dialaxy, agents can seamlessly handle their calls and SMS communications without juggling various applications.

We provide user-friendly options, including local, shortcode, and toll-free numbers, all equipped with calling and texting features.

Elevate your customer service with our all-encompassing call center software, ensuring efficient communication and superior operational performance.

This comprehensive solution enables businesses to maintain connections with their clients, regardless of their geographical location.

By utilizing Dialaxy, organizations can streamline their communication processes and enhance customer satisfaction significantly.

Pricing

Price Starts At:
$10 per month
Price Overview:
1 free USA or Canada number

Screenshots and Video

Company Facts

Company Name:
Dialaxy Inc.
Date Founded:
2023
Company Location:
United States
Company Website:
dialaxy.com
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
Linux
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English

Dialaxy Categories and Features

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

More Dialaxy Categories

  • Reviewer Name: Karan M.
    Position: Team Lead
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helpful for the team and finally lets me keep work separate from my personal life

    Date: Jul 06 2026
    Summary

    I’ve been using Dialaxy for my team and my daily work, and it’s been a great experience so far. It has made my workdays much more organized and has really changed the way I handle my individual tasks. It’s a reliable tool that does exactly what I need it to do for my business communication.

    Positive

    The Business Hours feature is definitely the best part for me. It makes it so much easier to separate my work life from my personal time. I can set my hours and focus on my individual work without getting interrupted when I’m supposed to be off. It’s easy to work with and has made a big difference in my productivity.

    Negative

    The only thing I don’t like is that the interface isn't very intuitive for first-time users. When I first started using it, it took me a little while to figure out where everything was. The dashboard could be a bit simpler or more user-friendly for beginners who are just getting started.

    Read More...
  • Reviewer Name: Nathan K.
    Position: Client Relationship Executive
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Keeping Client Conversations Organized

    Date: Jul 06 2026
    Summary

    We receive inquiries from engineers across different regions, so maintaining smooth communication is essential. Dialaxy gives us a reliable business communication system that helps us respond quickly, follow up consistently, and avoid missing important client conversations.

    Positive

    One thing I appreciate is how easy it is to manage conversation with clients from different countries without switching multiple communication tools . The platform has been dependable during consultation calls, and having everything in one place helps our team stay organized.

    Negative

    The platform works well overall, but I'd like to see more flexibility when exporting call records for internal reporting. It's not something we need every day, but it would save some manual work.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: System Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple, reliable business calling without the hassle

    Date: Jun 01 2026
    Summary

    Dialaxy helps solve the challenge of managing business communications efficiently, especially when handling a large number of customer calls. Before using it, it was difficult to keep track of conversations, monitor team performance, and ensure calls were reaching the right people. Having these functions spread across different tools often created extra work and made it harder to maintain consistency.

    With Dialaxy, everything is centralized in one platform. Features such as call routing, call recording, and analytics make it easier to manage communications and gain visibility into customer interactions. This has helped improve response times, reduce missed opportunities, and provide a better overall experience for customers.

    The biggest benefit for me has been having better oversight of communication activities while saving time on administrative tasks. It allows the team to stay organized, work more efficiently, and focus more on customer needs rather than managing processes manually.

    Positive

    What stands out most about Dialaxy is how it brings everything related to business calling into one organized platform. Before using it, managing calls, tracking conversations, and monitoring team performance felt scattered across different tools. With Dialaxy, those tasks are much easier to handle and require far less manual effort.

    I particularly appreciate the flexibility of the call management features. Whether it's routing calls to the right person, reviewing recordings for quality assurance, or checking analytics to understand customer interaction trends, everything is available without unnecessary complexity. The dashboard presents information clearly, making it easy to find what you need without spending time searching through menus.

    Another aspect I've liked is the consistency. The platform has been dependable for daily operations, and it helps ensure customer calls are handled professionally. For growing teams, having visibility into call performance and communication workflows can make a noticeable difference.

    Overall, Dialaxy has helped improve communication efficiency while giving better insight into customer interactions. It feels like a practical solution designed for businesses that want a more structured and reliable phone system without a steep learning curve.

    Negative

    So far, I haven't come across any major issues that have affected my day-to-day use of Dialaxy. Like any software, there was a short learning period when getting familiar with all the available features, but the interface is organized enough that it didn't take long to get comfortable. Most of the tools I need are easy to access, and the platform has been reliable for managing business communications. Overall, my experience has been positive, and I haven't encountered any significant drawbacks worth mentioning.

    Read More...
  • Reviewer Name: Althea T.
    Position: Software Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dialaxy Makes Business Communication More Efficient and Organized

    Date: Jul 13 2026
    Summary

    Dialaxy has improved our business communication by making it easier to manage calls, identify contacts, and maintain organized customer interactions. It has been reliable and valuable tool for our team at Ombryo

    Positive

    We like Dialaxy's reverse phone lookup, caller identification, and call history features. Spam detection and fraud prevention also help our team communicate more efficiently and securely.

    Negative

    The platform has many features, so new users may need some time to become familiar with everything. More customization options for reporting and analytics would be a nice addition.

    Read More...
  • Reviewer Name: Ezra L.
    Position: Operation Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable Business Communication Solution for Everyday Business

    Date: Jul 24 2026
    Summary

    We've had a positive experience using Dialaxy . It has helped us manage business calls more efficiently without adding unnecessary complexity. The platform is easy to use, the call quality has been reliable, and it offers the features we need to keep communication organized. It has become a dependable part of our daily operations.

    Positive

    What stands out most is how simple the platform is to use. Features like virtual numbers, smart call routing, and caller ID help us handle customer calls more efficiently and reduce missed connections. Everything is easy to find, and new team members can get started without much training.

    Negative

    The platform has worked well for us overall. If there's one area for improvement, it would be more filtering and customization options in the analytics and reporting section. It would make tracking communication trends even more useful as teams grow.

    Read More...
  • Reviewer Name: Sneha N.
    Position: Admission Consultant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helps Our Team Stay Connected With Clients

    Date: Aug 03 2026
    Summary

    We receive consultation requests throughout the week, and Dialaxy helps us keep those conversations organized. It has improved our ability to track follow-ups and respond to clients promptly.

    Positive

    The call routing feature has been especially useful. It ensures new inquiries reach the appropriate consultant without unnecessary transfers, which creates a better experience for our clients.

    Negative

    Searching older call logs could be a little faster. More filtering options would make it easier to locate previous conversations.

    Read More...
  • Reviewer Name: Shaila .
    Position: Industry Analyst
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Actually works

    Date: May 21 2026
    Summary

    The biggest problem Dialaxy solved for me was the headache of managing international clients while working remotely. I needed a local presence without the massive roaming fees or laggy connections. It’s benefited me most by just making my setup look professional to my clients, regardless of where I’m actually sitting that day.

    Positive

    Dialaxy has been a huge upgrade for our team. The integration with our CRM is seamless, which has saved us hours of manual data entry. It’s reliable, easy to manage, and definitely worth the switch if you’re tired of the clunky, overpriced legacy systems

    Negative

    The only thing I’d say is that there’s a bit of a learning curve. Because they’ve packed so many features into the dashboard, it felt a little overwhelming for the first hour or so. But honestly, once you get the hang of it, you realize why all those tools are there, it’s just a lot to take in at first.

    Read More...
  • Reviewer Name: Dheeraj R.
    Position: Affiliate Marketing Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable and Easy to Use

    Date: Jul 20 2026
    Summary

    Dialaxy has been a reliable communication solution for our team. It's easy to use, dependable, and has helped us manage customer calls more efficiently. I would recommend it to businesses looking for simple and effective business phone system.

    Positive

    What I like most about Dialaxy is its call routing and call analytics features. Call routing helps direct calls to the right team members quickly, while call analytics gives us useful insights into call performance. These features have made communication much easier for our team.

    Negative

    The platform works well overall, but I would like to see more customization options in the analytics dashboard and a few improvements to the user interface.

    Read More...
  • Reviewer Name: Olivia K.
    Position: Affiliated Marketing Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Must Have Tool for Priority Management

    Date: Jul 09 2026
    Summary

    Overall, I've had a great experience with Dialaxy. The phone number checker is a standout feature for our team, as it allows us to identify exactly who is contacting us and prioritize calls accordingly. In our writing related business, the phone carrier lookup has also been incredibly useful for getting a better sense of a client's profile and context before we even start a conversation. While the sheer number of features can be bit confusing at first, the platform has definitely made our daily operations much more efficient.

    Positive

    The phone number checker is easily my favorite feature on Dialaxy. It makes it so much easier to see who is calling us, and the ability to set priority levels for different contacts has been a total lifesaver for our organization.

    Negative

    If I had to complain about one thing, it's that the app is almost too full of features. It's a bit of a double edged sword it does everything, but that also makes it pretty confusing to navigate sometimes. I definitely spent more time than I wanted just trying to find basic settings.

    Read More...
  • Reviewer Name: Nur Aisyah Binte A.
    Position: Digital Marketing Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Dependable Communication Platform for Client-Facing Teams

    Date: Aug 05 2026
    Summary

    Dialaxy has helped us centralize client communication instead of relying on different calling applications. That has made follow-ups more organized, reduced missed calls, and allowed our team to respond to potential clients much faster.

    Positive

    Our team works with clients from different countries, so dependable communication is essential. What I like most about Dialaxy is that it keeps our business calls organized and the voice quality has been consistently reliable. It has become an important part of our daily client communication.

    Negative

    The platform covers everything we need, but I'd appreciate a few more reporting options for analyzing call activity over custom date ranges. It would make monthly performance reviews a little easier.

    Read More...
  • Reviewer Name: Dev P.
    Position: Business Development Executive
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable International Calling Without the Complexity

    Date: Jul 03 2026
    Summary

    Dialaxy helps us maintain a local presence for international prospects, making clients more comfortable when contacting us. It has simplified our outbound communication, reduced missed opportunities, and helped our team respond to overseas inquiries much faster.

    Positive

    The biggest pro of using Dialaxy for me has been how quickly we were able to set up international number without dealing with lengthy paperwork or technical configurations. Since we regularly communicate with prospective clients from different countries, having everything managed from a single dashboard makes daily communication much easier. The call quality has also remained consistently stable.

    Negative

    The dashboard is easy to navigate, but I think the reporting section could include more detailed call analytics. Sometimes I wish there were additional filters for reviewing historical call activity.

    Read More...
  • Reviewer Name: Devlin P.
    Position: Communications Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect communication tool for my team

    Date: May 15 2026
    Summary

    I’ve had a fantastic experience using Dialaxy so far. The interface feels modern and fast, which makes a big difference when you're using it all day long. It’s helped me stay way more organized with my client follow-ups, and the whole system just feels like it was designed with the user in mind. I’m really happy I made the move to this platform.

    Positive

    Great value for the price. I’ve used a lot of different VoIP services, and Dialaxy is easily one of the most user-friendly. No dropped calls, clear audio, and transparent pricing. It just works without any unnecessary fluff. Highly recommend.

    Negative

    There isn’t much to dislike, but I’d love to see even more UI customization options or maybe a few more themes for the dashboard down the road. The current layout is clean and professional, but I always enjoy having that extra bit of personalization. Everything else has been spot on.

    Read More...
  • Reviewer Name: Ashley T.
    Position: Customer Success Executive
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good Choice for Growing Customer Support Teams

    Updated: Jul 08 2026
    Summary

    Our customers expect quick responses whenever they contact us. Dialaxy has helped centralize business communication, making it easier for our support team to respond efficiently and maintain consistent service.

    Positive

    I appreciate how stable the platform has been during support calls. Managing incoming calls is straightforward, and we've experienced very few connectivity issues since switching.

    Negative

    I wish there were more third-party integrations with project management platforms. While it covers communication well, additional integrations would streamline our workflow.

    Read More...
  • Reviewer Name: Javier C.
    Position: Project Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Essential Communication Tool for Our Team

    Date: Jul 21 2026
    Summary

    Overall, Dialaxy has been become an integral part of the workflow here at Ombryo. The SMS filtering capabilities alone make it worth it, as it brings order to our communication strategy. It's a reliable platform that scales well with our needs, and we'd definitely recommend it to other companies looking to streamline their SMS management .

    Positive

    At Ombryo, we handle a high volume of communication, and the SMS filters feature has been a game changer for us. It allow our team to automatically categorize incoming messages and filter out the noise, ensuring that we never miss critical client inquiries. This level of organization has significantly improved our response times and overall team efficiency. It's a very practical tool for any team that need to stay organized while managing multiple conversations.

    Negative

    I would like to see more advance reporting features to help us analyze that data from our filtered messages more deeply.

    Read More...
  • Reviewer Name: Callum R.
    Position: Customer Support Executive
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable communication solution for our team

    Date: Jul 03 2026
    Summary

    Overall, I like the direction Dialaxy is heading. It provides the communication tools our team needs to stay connected with clients efficiently, and the platform continues to improve with useful features and regular updates. I also appreciate the team's commitment to enhancing the user experience and ensuring their customers are satisfied. It has been a valuable communication solution for our company.

    Positive

    What i like most about Dialaxy is its call recording feature, which has been extremely helpful for our team. It allows us to review important conversations whenever needed, ensuring that no critical details are missed. I also appreciate how easy it is to access the available features, making the platform simple to navigate. Another standout feature is the spam call filtering, which helps reduce unwanted calls and allows our team to focus on communicating with genuine clients. Overall , Dialaxy has been a reliable and user friendly communication solution for our company.

    Negative

    There isn't much to dislike about Dialaxy, but i have occasionally experiences call quality issues when the internet connection is unstable. While this is largely dependent on network condition is unstable. While this is largely dependent on network conditions rather than the platform itself, it can sometimes affect the clarity of conversations. Aside from that, mu overall experience with Dialaxy has been positive.

    Read More...
  • Reviewer Name: Amit V.
    Position: Technical Consultation Lead
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Essential cloud telephony for managing global consulting clients

    Date: Jul 17 2026
    Summary

    Dialaxy is a game changer for international agencies handling complex client data. It keeps our global communications perfectly organized, boosts our team's daily productivity, and ensures we never lose critical information during technical consulting sessions.

    Positive

    Honestly, Dialaxy is a lifesaver for us. The HubSpot integration instantly shows us the client's ICT history when they call, and the crystal clear call recording make it incredibly easy for our writers to capture project details without missing a beat.

    Negative

    The desktop web application can occasionally experience can occasionally experience minor interface lag during peak traffic hours, though it thankfully doesn't drop calls. We also hope to see deeper SMS automation tools in the future so we can easily send out bulk visa deadline alerts to our applicants.

    Read More...
  • Reviewer Name: Chloe N.
    Position: IT Consultant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simplified our workflow and improved our client response times

    Date: Jul 07 2026
    Summary

    Overall, Dialaxy has been a solid addition t our workflow at our company. Since we deal with many international customers, especially in Australia, have the virtual phone numbers has been a game changer for building trust.

    Our team really relies on the smart call routing and IVR to make sure callers get sent to the right place immediately whether that's our sales team, the support desk , or specifically to our company. It makes
    a small team look very professional. We also use call recording quite foe training and quality checked on our consultation.

    One of the most helpful day-to-day tools is the SMS Notification system. It’s how we remind clients about document submissions or upcoming application updates, which keeps things moving. The CRM integration also keeps all our history in one spot so we aren’t searching through different apps. While there’s always room for a few more advanced updates, the platform is doing exactly what we need it to do. It’s a very reliable system for the price.

    Positive

    Honestly, Dialaxy has been a game changer for us. The best part is definitely the unlimited contacts, being able to store all our data in one without the price jumping up is a huge plus. We imported everything from our old devices easily, so now all our numbers are on onw website.

    Our team uses the smart call routing daily to push calls to the right departments ( especially helpful for our RPL writers and support staff.) We also rely on the SMS feature to keep clients updated on their application status and document deadlines. If you're looking for reliable, low cost setup for team, this is it.

    Negative

    There isn't much to dislike. The main thing is that the mobile app could use a bit more polish compared to the web platform. Also, few of the deeper features felt a bit technical at first, so it took us a minute to get everything configured perfectly. That said, it hasn't slowed us down much, and it still works great for what we need at our company.

    Read More...
  • Reviewer Name: Leah A.
    Position: Sales & Marketing Executive
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dialaxy Keeps Our Business Communication Running Smoothly

    Date: Jul 23 2026
    Summary

    We've had a positive experience using Dialaxy for our day to day client communication. It has simplified the way we handle business calls, reduced missed connections, and helped our team stay responsive. It's a reliable solution that fits well into our daily workflow.

    Positive

    Dialaxy has been a dependable communication platform for our team. The call quality is consistent, and it's easy to manage conversations with clients throughout the day. Features like call routing make sure calls reach the right person, which has helped us respond faster and keep communication organized. The interface is straightforward, so our team was able to start using it without much of a learning curve.

    Negative

    The overall experience has been good. The only improvement I'd like to see is support for more third party integrations and additional customization options.

    Read More...
  • Reviewer Name: Aina Binte I.
    Position: Content Strategist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Affordable & Great for Remote Teams

    Date: Jul 27 2026
    Summary

    Overall, Dialaxy is a great solution for our team, especially since remote work flexibility is essential for us. It's reliable for distributed teams, cost- effective, and offers excellent value for the price.

    Positive

    What I like most about Dialaxy is its call flow functionality it acts like a clear blueprint or roadmap for how calls travel through our business phone system, handling everything from routing and transfers to voicemail and follow up smoothly. Beyond call flows Dialaxy offers a solid set of features that fit our daily workflow really well.

    Negative

    What I dislike about Dialaxy is that it occasionally the website experiences brief downtime, but overall it's a minor issue.

    Read More...
  • Reviewer Name: Anil R.
    Position: Client Relationship Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable Communication Tool for International Client Support

    Date: Jul 30 2026
    Summary

    We handle consultation request from engineers across multiple time zones, and Dialaxy helps us manage those conversations from one platform. It's easier to keep track of follow-ups, reduce missed calls, and respond to inquiries more quickly.

    Positive

    One of the biggest advantages has been how easy it is to manage business calls with clients from different countries. The call quality has been consistently good, and the platform keeps our communication organized without requiring much effort from the team.

    Negative

    The overall experience has been positive, but I think the reporting section could include more filtering options when reviewing call activity over longer periods.

    Read More...
  • Previous
  • You're on page 1
  • 2
  • Next