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What is Qualtrics Employee Experience?

Qualtrics Employee Experience software is a powerful platform designed to help organizations bridge the gap between listening to employees and taking meaningful action. It enables continuous and comprehensive feedback collection through surveys, pulse checks, lifecycle interactions, and passive listening channels. The platform uses advanced AI to analyze large volumes of data, uncover hidden trends, and provide clear, actionable insights. Managers receive personalized recommendations that help them improve team performance and engagement in real time. Executives gain access to workforce intelligence that links employee sentiment directly to business outcomes and performance metrics. Qualtrics supports the entire employee lifecycle, from recruitment and onboarding to development, engagement, and retention. Its predictive capabilities allow organizations to identify flight risks early and take proactive measures to retain talent. Real-time dashboards ensure leadership stays informed and aligned on critical workforce issues. The platform also connects employee experience data to customer experience, highlighting the impact of engagement on overall business success. By automating the analysis of open-text feedback, it saves time and ensures no valuable insight is overlooked. Organizations can use these insights to build a stronger culture, improve communication, and increase productivity. Overall, Qualtrics transforms employee feedback into a strategic advantage that drives performance and long-term growth.

What is Insights?

Insights promotes team success by creating a workspace that is both fulfilling and enjoyable for life outside of work. Utilizing 360° feedback, team members are encouraged to both seek and provide real-time feedback. At any moment, employees, supervisors, and leaders have the opportunity to connect with colleagues across the organization for constructive insights. This feedback is specifically customized to meet the unique tasks and goals of the employee, avoiding a one-size-fits-all approach. Fostering a culture of recognition boosts employee engagement and enriches their overall experience. Celebrating important achievements and milestones through a “Shoutout” on the main homepage wall allows everyone to acknowledge these successes. Understanding that today’s workforce places a high value on authentic relationships between staff and management, cultivating trust among employees, leaders, and teams opens doors to professional development and career progression. In this way, the entire organization benefits, creating a dynamic environment that encourages collective growth and success. Enabling a supportive framework leads to lasting improvements in both morale and productivity.

Media

Media

Integrations Supported

Slack
BambooHR
Contentsquare
Decibel
Gmail
Jira
Jira Work Management
Mailchimp
Microsoft Excel
Microsoft Outlook
Qualtrics XM Platform
Rayven
ReviewTrackers
Salesforce
ServiceNow
Tableau
Tray.ai
Tremendous
Zapier

Integrations Supported

Slack
BambooHR
Contentsquare
Decibel
Gmail
Jira
Jira Work Management
Mailchimp
Microsoft Excel
Microsoft Outlook
Qualtrics XM Platform
Rayven
ReviewTrackers
Salesforce
ServiceNow
Tableau
Tray.ai
Tremendous
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

www.qualtrics.com/employee-experience/

Company Facts

Organization Name

20/20 Insights

Date Founded

2012

Company Location

United States

Company Website

www.2020insights.net

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

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