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What is Quantum Metric?

Quantum Metric delivers the crucial empathy and experience insights necessary to prioritize users in your product development. Utilizing machine learning, it streamlines the detection and resolution of both technical glitches and perplexing user interactions instantaneously. The platform also facilitates effective communication with customers by enabling detailed session replays to address their concerns. Even while casually navigating your website, robust UX analysis remains user-friendly and insightful. Moreover, teams are empowered to merge qualitative and quantitative data within a single platform, enabling them to make informed design choices based on evidence. This cohesive approach not only enhances user satisfaction but also fosters a deeper understanding of user behavior.

What is Insightech?

Insightech empowers digital teams by providing them with a holistic view of the digital landscape, eliminating the limitations of incomplete or sampled data. With Insightech, you receive a comprehensive suite designed for thorough marketing analysis, content evaluation, optimization of conversion funnels, and website redesign, all packaged into one user-friendly solution. Additionally, users will benefit from tailored support, hands-on workshops, and educational training to continually enhance their organization's capabilities in experience analytics. Explore your raw data thoroughly to identify and rectify issues related to payments, website malfunctions, and coupon code discrepancies through an array of features, including: - Session Replay - Clickmaps - Scrolling Heatmaps - Form Analysis tools - Conversion Funnels - Marketing Analytics Dashboards - A Chrome extension plugin that transforms your live website into a dynamic analytics dashboard This comprehensive approach ensures that teams can make informed decisions, driving significant improvements in user experience and overall digital performance.

Media

Media

Integrations Supported

Adobe Customer Journey Analytics
Bloomreach
Canopy
Evolv Al
Invoca
New Relic
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform

Integrations Supported

Adobe Analytics
Adobe Target
Google Analytics
Google Analytics 360

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10,000 per annum
Flexible pricing based on pageviews, data retention, data storage location and level of support. Please request a quote from our team to get an accurate custom estimate of cost.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quantum Metric

Date Founded

2012

Company Location

United States

Company Website

www.quantummetric.com

Company Facts

Organization Name

Insightech

Date Founded

2019

Company Location

Australia

Company Website

www.insightech.com

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
Territorial Mapping
Website Analytics

Product Analytics

Not specified

Session Replay

Not specified

Web Analytics

Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Digital Analytics

Not specified

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics

Web Analytics

Conversion Tracking
Form Analytics
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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