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What is Quantum Metric?

Quantum Metric delivers the crucial empathy and experience insights necessary to prioritize users in your product development. Utilizing machine learning, it streamlines the detection and resolution of both technical glitches and perplexing user interactions instantaneously. The platform also facilitates effective communication with customers by enabling detailed session replays to address their concerns. Even while casually navigating your website, robust UX analysis remains user-friendly and insightful. Moreover, teams are empowered to merge qualitative and quantitative data within a single platform, enabling them to make informed design choices based on evidence. This cohesive approach not only enhances user satisfaction but also fosters a deeper understanding of user behavior.

What is Inspectlet?

Inspectlet provides real-time video recordings of your website visitors, allowing you to closely follow their actions as they navigate your site. You can track every mouse movement, click, scroll, and keystroke, which removes any guesswork regarding user interactions with your platform. By understanding what users are searching for and how they navigate, you can significantly improve your conversion rates. This insight enables you to pinpoint areas where visitors may feel confused and identify which features grab their attention. With Inspectlet's sophisticated filtering capabilities, finding specific visitor sessions for review becomes a straightforward task. For example, you can filter to view videos of new users who came from AdWords and completed a purchase. Furthermore, the funnel analysis function showcases recordings of users who added products to their cart but abandoned the checkout process, emphasizing potential opportunities for improvement. Tailor your data analysis to meet your unique objectives, fostering a thorough comprehension of user behavior. This depth of insight not only drives strategic enhancements but also allows for the optimization of your entire online strategy, ensuring that your website is aligned with user needs and preferences. The ability to continually refine your approach based on these observations is crucial for long-term success.

Media

Media

Integrations Supported

Adobe Customer Journey Analytics
Bloomreach
Canopy
Evolv Al
Invoca
New Relic
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform

Integrations Supported

Convert Experiences
Desktop.com
Freshpaint
Parsey
Rippling
Stackreaction
VEVS Car Rental Software

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$39 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Quantum Metric

Date Founded

2012

Company Location

United States

Company Website

www.quantummetric.com

Company Facts

Organization Name

Inspectlet

Company Location

United States

Company Website

www.inspectlet.com

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
Territorial Mapping
Website Analytics

Product Analytics

Not specified

Session Replay

Not specified

Web Analytics

Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard

Session Replay

Not specified

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