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What is Quavo?

Managing fraud and disputes can be more efficient with innovative solutions. Quavo's Disputes service integrates cutting-edge software, human expertise, and AI technology to streamline your fraud or dispute resolution processes. By utilizing Quavo, you can break free from the constraints of regulatory deadlines and cumbersome manual procedures. This platform empowers financial institutions and Fintech companies to minimize losses, maintain compliance, and provide immediate solutions, all while significantly lowering operational costs. It's time to embrace automation for the future, so seize the opportunity to enhance your fraud and dispute management systems today. Quavo's Disputes as a Service offers the perfect blend of automation, AI capabilities, human intelligence, and traditional workflows. Additionally, Quavo's team meticulously reviews extensive regulatory bulletins to ensure the software is always updated with the latest information, allowing your team to focus on achieving their strategic business objectives without the distraction of regulatory complexities. This comprehensive approach ensures that you stay ahead in a rapidly evolving financial landscape.

What is Amiko?

Presenting a groundbreaking digital platform that expertly manages the entire dispute process, from enhancing communication between cardholders and merchants to overseeing resolution and arbitration through Mastercom and VROL. This state-of-the-art solution operates as a virtual agent for fraud and disputes, featuring sophisticated chatbot functionalities that tackle potential fraud challenges and various dispute conversations directly within your application or portal. By converting case management into a digital format, it achieves unprecedented levels of process automation—optimizing everything from case initiation and collaboration with merchants to fraud reporting and bulk handling—leading to extraordinary efficiency gains. The system also integrates data pre-filling and validation processes to minimize errors committed by agents, while smart deadline tracking and case prioritization guarantee that no critical timelines are missed. Transition seamlessly from your existing dispute management tools or expensive outsourcing options to Amiko, resulting in a tenfold increase in operational efficiency and the complete removal of dispute write-off limits. By streamlining the intricacies of fraud and dispute management, Amiko also ensures a smooth onboarding experience for new agents, facilitating their integration into a more efficient framework. This revolutionary approach not only boosts operational effectiveness but also positions your organization as a leader in the realm of dispute resolution technology, paving the way for future advancements in the field. Increased efficiency and enhanced agent training will further solidify your competitive advantage in the market.

Media

Media

Integrations Supported

Ethoca
Alkami Digital Banking Platform
Fiserv
Lob
Pega CRM
TSYS
VERIFi

Integrations Supported

Ethoca
Verifi

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Quavo

Date Founded

2015

Company Location

United States

Company Website

www.quavo.com

Company Facts

Organization Name

Rivero

Company Location

Switzerland

Company Website

rivero.tech/amiko

Categories and Features

Chargeback Management

For Banks / Issuers
Fraud Detection

Fraud Detection

Not specified

Categories and Features

Chargeback Management

Not specified

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