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What is Quavo?

Managing fraud and disputes can be more efficient with innovative solutions. Quavo's Disputes service integrates cutting-edge software, human expertise, and AI technology to streamline your fraud or dispute resolution processes. By utilizing Quavo, you can break free from the constraints of regulatory deadlines and cumbersome manual procedures. This platform empowers financial institutions and Fintech companies to minimize losses, maintain compliance, and provide immediate solutions, all while significantly lowering operational costs. It's time to embrace automation for the future, so seize the opportunity to enhance your fraud and dispute management systems today. Quavo's Disputes as a Service offers the perfect blend of automation, AI capabilities, human intelligence, and traditional workflows. Additionally, Quavo's team meticulously reviews extensive regulatory bulletins to ensure the software is always updated with the latest information, allowing your team to focus on achieving their strategic business objectives without the distraction of regulatory complexities. This comprehensive approach ensures that you stay ahead in a rapidly evolving financial landscape.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

Alkami Digital Banking Platform
Ethoca
First Data
Fiserv
Konnektive
Lob
NMI Gateway
Pega CRM
Recurly
ResponseCRM
TSYS
VERIFi
Worldpay

Integrations Supported

Alkami Digital Banking Platform
Ethoca
First Data
Fiserv
Konnektive
Lob
NMI Gateway
Pega CRM
Recurly
ResponseCRM
TSYS
VERIFi
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quavo

Date Founded

2015

Company Location

United States

Company Website

www.quavo.com

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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