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What is Questback?

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

What is Macorva?

Utilize targeted and practical customer experience data by leveraging automated surveys that prioritize mobile access. Macorva CX enhances the gathering of insights across various business domains, including sales, support, operations, product development, and marketing. It successfully narrows the gap between receiving feedback and implementing effective measures. Furthermore, Macorva EX empowers employees to share their experiences in a way that translates into actionable insights, thereby improving visibility, recognition, educational outcomes, and nurturing effective leadership. These outcomes, which focus on people, inspire proactive engagement throughout the organization, benefiting everyone from frontline staff to top executives. The platform boasts intuitive dashboards that integrate results from employee surveys, 360° assessments, and customer feedback, while employing artificial intelligence to match employees with specific action items aligned with their feedback trends, ultimately promoting a culture of ongoing enhancement. This comprehensive strategy guarantees that the experiences of both customers and employees are at the forefront, paving the way for sustained success within the organization. Enhanced collaboration and communication across all levels further amplify the effectiveness of this approach.

Media

Media

Integrations Supported

EnterpriseAlumni
Startdeliver

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.questback.com

Company Facts

Organization Name

Macorva

Date Founded

2018

Company Location

United States

Company Website

www.macorva.com

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Employee Survey

Not specified

Experience Management

Not specified

Market Research

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking
Skills Assessments

Survey

Not specified

Categories and Features

Employee Engagement

Benchmarking
Employee Recognition
Goal Management
Pulse Surveys

Employee Survey

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Skills Assessments
Weighted Performance Measures

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