QuestionPro Reviews & Ratings

QuestionPro

4.7 out of 5 stars

Ratings and Reviews 11 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is QuestionPro?

QuestionPro stands out as a frontrunner in the online survey software market, enjoying approval from more than 96% of reviewers across the internet. This platform empowers users to design, distribute, and evaluate online surveys, forms, quizzes, and polls with ease. Its additional features provide opportunities for enhanced customization of the survey experience, alongside facilitating advanced analytical capabilities. Whenever assistance is needed, QuestionPro offers exceptional support through its industry-leading 24/7 LiveChat service, accessible to all users. The platform boasts four distinct product editions: Essentials (a free version for unlimited use), Advanced (tailored for individual users), Team (optimized for collaborative efforts), and Research (which includes all premium functionalities). Moreover, there are additional QuestionPro offerings designed for customer experience (CX), workforce management, and various other applications. With hundreds of ready-to-use surveys and over 38 question types at your disposal, crafting the ideal questionnaire becomes a straightforward task. Once your survey is ready, you can share it through various channels, including email, integrated pop-ups, SMS, and social media platforms. With a vast user base of more than 10 million individuals spanning 100 countries, QuestionPro has been the preferred survey solution for Fortune 100 companies, educational institutions, small enterprises, and independent researchers for more than 17 years, showcasing its reliability and effectiveness in the field. Additionally, its commitment to innovation ensures that users always have access to the latest tools and features to meet their surveying needs.

What is MRDCL?

Our data collection platform is ideally designed to accommodate a variety of survey methodologies, such as online surveys, CAPI, CATI, and traditional paper formats. We focus on creating intuitive software that removes the necessity for complicated scripting, which helps reduce errors and boosts user efficiency. Our extensive array of integrated tools meets a wide range of market research analysis and reporting requirements, offering features like cross-tabulations, charting, reporting both online and offline, and dynamic dashboards that can be accessed in real-time. This software is tailored to serve everyone, from experienced data processing specialists to occasional users who may just need to gather insights. As the importance of data reporting and delivery continues to rise within the market research industry, automating reports and presenting data through interactive dashboards have become common practices. In light of this, we focus on delivering data exactly when our clients need it most. While we do not operate as a full-service market research agency, our commitment lies in helping you efficiently gather valuable feedback from customers. In an increasingly data-centric landscape, we make certain that our tools remain flexible to adapt to the changing needs and expectations of our clients, ensuring that they can always rely on us for timely and relevant insights. Moreover, our continuous improvements and updates to the platform reflect our dedication to innovation and client satisfaction.

Media

Media

Integrations Supported

Adobe Marketo Engage
Alterna CX
Caspio
Dimension Labs
Dropbox
Facebook
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Marketing Hub
KonnectzIT
LinkedIn
Microsoft Dynamics 365
Salesforce
Tableau
TryMyUI
VizualSurvey
Wufoo
X (Twitter)
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.

Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.

Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.

Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.

Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.

Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuestionPro

Date Founded

2005

Company Location

United States

Company Website

www.questionpro.com

Company Facts

Organization Name

MRDC Software

Company Location

United Kingdom

Company Website

www.mrdcsoftware.com

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

Panel Management

Not specified

SMS Survey

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Market Research

Data Management
Statistical Analysis

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