QuestionPro Reviews & Ratings

QuestionPro

4.7 out of 5 stars

Ratings and Reviews 11 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is QuestionPro?

QuestionPro stands out as a frontrunner in the online survey software market, enjoying approval from more than 96% of reviewers across the internet. This platform empowers users to design, distribute, and evaluate online surveys, forms, quizzes, and polls with ease. Its additional features provide opportunities for enhanced customization of the survey experience, alongside facilitating advanced analytical capabilities. Whenever assistance is needed, QuestionPro offers exceptional support through its industry-leading 24/7 LiveChat service, accessible to all users. The platform boasts four distinct product editions: Essentials (a free version for unlimited use), Advanced (tailored for individual users), Team (optimized for collaborative efforts), and Research (which includes all premium functionalities). Moreover, there are additional QuestionPro offerings designed for customer experience (CX), workforce management, and various other applications. With hundreds of ready-to-use surveys and over 38 question types at your disposal, crafting the ideal questionnaire becomes a straightforward task. Once your survey is ready, you can share it through various channels, including email, integrated pop-ups, SMS, and social media platforms. With a vast user base of more than 10 million individuals spanning 100 countries, QuestionPro has been the preferred survey solution for Fortune 100 companies, educational institutions, small enterprises, and independent researchers for more than 17 years, showcasing its reliability and effectiveness in the field. Additionally, its commitment to innovation ensures that users always have access to the latest tools and features to meet their surveying needs.

What is Q-Fi Surveys?

The Standard and Classic Editor empowers both technical and non-technical users to effortlessly design complex surveys. With the ability to quickly add advanced question types, users can integrate qualitative and quantitative approaches without difficulty. The platform simplifies the personalization of visual elements, guaranteeing that surveys are fully optimized for mobile users, and it also includes a Mobile Emulator for testing on various devices. This tool is particularly effective for studies that demand vibrant visuals and a variety of interactive features. It boasts exclusive built-in question types such as video open-ends, concept testing, heat maps, and virtual shopping carts, which enhance the survey experience. Unlimited expansion is made possible through standard open-source programming languages, allowing for deep customization to meet specific needs. Furthermore, the new Video-analyzer tool presents an innovative way to capture users' emotional reactions, incorporating interactive feedback buttons that let respondents share their feelings while viewing a video. In addition to these features, the platform offers geolocation tracking, device reporting, quota management, and frequency analysis, enabling users to easily produce polished, professional reports. This extensive array of tools not only covers every facet of survey creation and analysis but also significantly streamlines the research process, making it an essential asset for academics and professionals alike. Thus, it stands out as a comprehensive solution for anyone looking to gather insightful data efficiently.

Media

Media

Integrations Supported

Adobe Marketo Engage
Alterna CX
Caspio
Facebook
Google Analytics
Google Docs
Google Sheets
HubSpot CRM
HubSpot Marketing Hub
KonnectzIT
LinkedIn
Microsoft Dynamics 365
Salesforce
Stackreaction
Tableau
TryMyUI
VizualSurvey
Wufoo
X (Twitter)
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.

Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.

Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.

Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.

Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.

Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuestionPro

Date Founded

2005

Company Location

United States

Company Website

www.questionpro.com

Company Facts

Organization Name

Q-Fi Solutions

Date Founded

2011

Company Location

Canada

Company Website

qfisolutions.com

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

Panel Management

Not specified

SMS Survey

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Face-to-Face
Panel Management
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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