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What is QuestionStar?

QUESTIONSTAR serves as an effective solution for administering online surveys, enabling users to design professional-grade surveys that can range from simple to highly complex, while also providing robust data analysis capabilities. It facilitates various analytical methods such as correlations, crosstabs, regression analysis, and t-tests, all accessible online. This tool often negates the necessity for supplementary analysis software, as it incorporates a comprehensive suite of professional features across all pricing tiers. Each paid plan offers extensive customization options for surveys and the ability to create white-label designs. Additionally, results, including tables and graphs, can be exported and modified using MS Office. Importantly, a free version is also available, ensuring that users can explore its functionalities without any financial commitment. Overall, QUESTIONSTAR stands out for its versatility and user-friendly interface, making it an appealing choice for survey creators.

What is IntouchSurvey®?

IntouchSurvey® gives multi-location brands a way to collect customer feedback, identify concerns, and measure whether experiences are meeting expectations across the organization, region by region and location by location. It connects customer sentiment with operational performance, helping leaders understand what drives satisfaction, address issues quickly, and expand the practices that are working well. Key features include: ● Survey delivery through web, email, SMS, and additional channels ● Real-time dashboards that bring important trends and results into focus ● Custom templates for NPS, CSAT, and a wide range of feedback programs ● Branching and skip logic that tailor questions to each respondent ● Automated notifications that route urgent feedback to the right teams ● Enterprise-level rollups for tracking and comparing location performance IntouchSurvey® helps organizations stay closer to the customer, improve consistency, and make faster decisions based on reliable feedback.

Media

Media

Integrations Supported

Axis LMS

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€0
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

QuestionStar

Date Founded

2000

Company Location

Germany

Company Website

www.questionstar.com

Company Facts

Organization Name

Intouch Insight

Date Founded

1992

Company Location

United States & Canada

Company Website

www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

Categories and Features

Customer Satisfaction

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Satisfaction

360 Degree Feedback
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

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