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What is QueueCare?

QueueCare is a cloud-based system for managing patient queues, tailored specifically for healthcare facilities and medical clinics. In the reception area, there is a live display board showcasing dedicated sections for each physician, which promotes efficient patient movement. Patients can conveniently check in by scanning a QR code, thus removing the need for any application downloads. Any TV with internet capability can function as a waiting-room screen, displaying the next patient's name and room in both Arabic and English. Moreover, QueueCare provides the option to print numbered tickets, integrates walk-in patients with scheduled appointments on a unified board, and offers valuable insights into the average wait times for each doctor. The system is thoughtfully designed to support the Arabic language, addressing right-to-left reading needs. The Pro version is available for a monthly fee of $179 when billed annually and includes a 30-day free trial, alongside a live demo that does not require prior registration. This cutting-edge solution not only simplifies the patient check-in process but also significantly improves the experience for both healthcare providers and patients. By enhancing communication and efficiency within the waiting area, QueueCare ultimately fosters a more organized healthcare environment.

What is Queue-Fair?

A virtual waiting room serves as an intermediary page that prevents visitors from overwhelming busy websites, guiding them back to the site at a manageable rate while ensuring optimal performance and user experience. This system allows websites to effectively handle sudden surges in traffic without risk of crashing, which also eliminates the need for constantly running additional servers when demand is low, contributing to a more sustainable approach to web management. Moreover, effective virtual waiting rooms prioritize fairness by returning visitors in the order they arrived, while also keeping them updated on their status and estimated wait times. Experiencing a website crash can be detrimental to any business, especially during high-demand events, as it not only harms server functionality but can also tarnish the company's reputation. By maintaining a seamless branding experience, businesses can safeguard their customers' trust and loyalty. Our innovative and patented virtual waiting room technology not only underscores the value of fairness but also enhances the entire customer journey through a fully customized branded experience.

Media

Media

Integrations Supported

Integrations Supported

Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Node.js
PHP
Python
React
Ruby
WooCommerce
WordPress

API Availability

API Availability

Has API

Pricing Information

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial Offered?

Pricing Information

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QueueCare

Date Founded

2025

Company Location

Aqaba, Jordan

Company Website

queue.care

Company Facts

Organization Name

Queue-Fair

Date Founded

2004

Company Location

United Kingdom

Company Website

queue-fair.com

Categories and Features

Queue Management

QueueCare is an innovative queue management platform designed specifically for clinics and medical centers. The reception team operates from a central live board that features a column for each doctor or treatment room, allowing for seamless patient transfers between doctors through a simple drag-and-drop interface. This system efficiently accommodates both walk-in patients and scheduled appointments in a single queue. Patients can easily join the line by scanning a QR code at the entrance using their mobile devices, with no app installation required, and they can track their progress in real-time. Any television equipped with a web browser can serve as the waiting room display, announcing each patient's name and designated room in either Arabic or English. Additionally, numbered tickets can be printed at the reception desk or via self-service kiosks, while daily analytics provide insights into average waiting times, peak hours, and the performance metrics of each physician regarding wait and consultation durations.

Communication Tools
Contactless
Dashboard
For Healthcare
Supports Multiple Counters
Virtual Queue

Categories and Features

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