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BookinglayerAn integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.
What is QueueSign?
An iOS app developed for the purpose of registering clients and visitors on iPads enhances the guest sign-in experience by allowing them to enter their contact information, which subsequently sends a notification via text or email to the appropriate host. Upon their arrival, guests are greeted with a welcoming message displayed on a nearby TV screen, and a name badge is printed for them to wear throughout their visit. All guest contact details and activity information are securely stored on the sign-in device, with options to send this data in real-time to a server or export it as necessary. The system comes equipped with features such as personalized welcome messages, photo capture for record-keeping, and notifications about guest arrivals sent through email or text. Furthermore, it offers data import and export capabilities to various databases or files and even includes social media alerts to improve communication. Abtech Systems recognizes that the first point of contact between the public and staff occurs at the lobby or registration booth, highlighting that effective Visitor Management necessitates a careful combination of security measures, access control systems, the expertise of a VIP concierge, and the skills of an event host to ensure a smooth experience for everyone involved. By leveraging this app, organizations can considerably enhance their visitor management processes while providing a warm and professional welcome to their guests, ultimately fostering a positive impression from the very beginning of the visit. Additionally, this integrated approach allows for greater efficiency and improved tracking of visitor engagement during their time at the venue.
What is MS Shift?
At the Concierge Desk, every second counts as guests seek immediate assistance, and any delays can disrupt the efficiency of service. The Concierge Suite is equipped with an intuitive task log and an optimized workflow that enhances guest interactions. Concierges skillfully manage various responsibilities at once, and the option to tailor your task log to fit your individual requirements greatly enhances productivity. Our system allows you to fulfill your duties with fewer clicks, making it possible to create customized directions and printables while also saving frequently accessed routes. You can quickly find nearby businesses, access maps, and provide directions to assist guests in a timely manner. Furthermore, sharing this vital information directly with guests helps ensure they arrive at their destinations without delay. The platform includes a trackable texting feature that facilitates smooth communication with guests, retaining a history of previous messages for easy access. Additionally, our print-on-demand document library reduces paper waste by enabling electronic delivery of personalized itineraries and confirmations. To preserve a consistent brand identity, the system also provides updated custom layouts for confirmations and itineraries, keeping your team well-informed and synchronized. This all-encompassing suite of tools not only enriches the guest experience but also significantly improves operational efficiency, ensuring that every interaction is both seamless and memorable. It is designed to adapt and grow with your needs, allowing concierges to deliver exceptional service consistently.
Integrations Supported
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Integrations Supported
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Abtech Systems
Date Founded
2016
Company Location
United States
Company Website
www.abtechsystems.com/queuesign/
Company Facts
Organization Name
MS Shift
Date Founded
2005
Company Location
United States
Company Website
ms-concierge.com
Categories and Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List