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What is QuickFMS?

QuickFMS is a comprehensive cloud-based facilities management software solution designed to streamline and automate the daily operations of your business and infrastructure processes. Serving as a centralized hub, it aids in the organization and execution of your company's operations, ultimately enhancing efficiency and performance. Regardless of whether you represent a multinational corporation or a small to medium-sized enterprise, our platform guarantees comprehensive results that contribute to a more seamless operational flow. We provide a variety of product modules that can be utilized independently or combined into a complete suite, allowing you to target specific departments and focus more on core business activities while achieving immediate returns on investment. With QuickFMS, you can effortlessly adapt to the evolving needs of your business and drive sustainable growth.

What is Freshservice?

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Media

Media

Integrations Supported

Integrations Supported

AdRem NetCrunch
Asato
Causal
CloudNuro
Cloudgov.ai
Coevera
Docusign
Domotz
Egnyte
Geckoboard
Google Workspace
Hornbill
IsDown
Motileo
Oomnitza
Securden Password Vault for Enterprises
Smart Apartment Data
Splashtop Autonomous Endpoint Management
TeamViewer
iorad

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19/agent/month
Starter: $19/agent/month
Growth: $49/agent/month
Pro: $99/agent/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuickFMS

Date Founded

2015

Company Location

India

Company Website

www.quickfms.com

Company Facts

Organization Name

Freshworks

Date Founded

2010

Company Location

United States

Company Website

freshservice.com

Categories and Features

Contract Management

Completion Tracking
Compliance Tracking
Workflow Management

Energy Management

Benchmarking
Bill Audit
Bill Database
Contract Management

Fixed Asset Management

Asset Lifecycle Management
Document Management
Inventory Tracking

Help Desk

Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management

IWMS

Asset Management
Lease Management
Maintenance Management
Room Scheduling
Space Planning

Maintenance Management

Asset Tracking
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Predictive Maintenance

Rental Property Management

Online Payments
Owner Portal
Tenant Management

Space Management

Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Space Reservation
Usage Tracking / Analytics

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Inventory Management
QR Codes
Service History

Change Management

Approval Workflow
Audit Trail
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management

Cloud Management

Not specified

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Routing
Self Service Portal
Survey Management

Contract Management

Buy Side (Suppliers)
Completion Tracking
Contract Lifecycle Management
Electronic Signature
Pre-built Templates
Sell Side (Customers)
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Documentation

Not specified

IT Management

Compliance Management
Hardware Inventory
License Management
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Bug Tracking
Issue Management
Percent-Complete Tracking
Prioritization
Product Roadmapping
Requirements Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

SaaS Management

Not specified

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

SLA Management

Not specified

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