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What is QuickFeedback?

QuickFeedback is a targeted software solution aimed at improving the feedback and review processes for local service industries like restaurants, cafes, salons, spas, medical practices, car washes, and hotels. It introduces two cutting-edge approaches for collecting private feedback. The first approach, QR Feedback, enables walk-in customers to scan a code and share their opinions immediately, removing the necessity for a mobile app or account login. The second approach, Automated Feedback, automatically sends feedback requests after appointments, starting with integrations like Calendly. Customers can easily rate their experiences, express their thoughts in a personalized manner, and receive a friendly response generated by AI. Following this, every customer is given the chance to post a public review on various platforms such as Google, Yelp, Tripadvisor, or any preferred site, ensuring consistent visibility. In addition to these features, QuickFeedback provides a complimentary 30-day trial without requiring any credit card details, allowing businesses to explore its advantages without financial risk. This adaptability positions QuickFeedback as a compelling choice for local service providers eager to enhance customer interaction and bolster their reputation in the competitive market. Embracing this tool could significantly transform how businesses engage with client feedback and public perception.

What is CustomerSure?

Every element within CustomerSure is crafted to be immediately actionable, allowing you to quickly pinpoint urgent issues, interact directly with customers, and share feedback across teams for better performance. With CustomerSure, you can create in-depth customer feedback surveys that reveal the specific challenges your brand encounters, helping you to extract crucial insights from your clientele and focus on what is most significant. Our reporting tools make it easier to showcase the success of your customer feedback efforts, enabling you to track trends in key performance indicators like NPS, CSAT, and Customer Effort. Furthermore, you can segment your data to make comparisons among different departments, regions, locations, or even assess individual performances. Established and overseen by specialists in the field of customer feedback, CustomerSure is supported by certified NPS consultants, and our software is informed by a wealth of experience in managing customer experience projects across numerous sectors. This extensive expertise equips you with the necessary tools to thoroughly comprehend and enhance customer satisfaction, ensuring that your organization can effectively respond to customer needs and improve overall service delivery. Ultimately, leveraging CustomerSure positions you to cultivate stronger relationships with your customers and drive long-term success for your business.

Media

No images available

Media

Integrations Supported

Integrations Supported

Xero

API Availability

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$259.47 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

QuickFeedback

Company Location

United States

Company Website

www.quickfeedback.ai

Company Facts

Organization Name

CustomerSure

Company Location

United Kingdom

Company Website

www.customersure.com

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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