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What is QuickFeedback?

QuickFeedback is a targeted software solution aimed at improving the feedback and review processes for local service industries like restaurants, cafes, salons, spas, medical practices, car washes, and hotels. It introduces two cutting-edge approaches for collecting private feedback. The first approach, QR Feedback, enables walk-in customers to scan a code and share their opinions immediately, removing the necessity for a mobile app or account login. The second approach, Automated Feedback, automatically sends feedback requests after appointments, starting with integrations like Calendly. Customers can easily rate their experiences, express their thoughts in a personalized manner, and receive a friendly response generated by AI. Following this, every customer is given the chance to post a public review on various platforms such as Google, Yelp, Tripadvisor, or any preferred site, ensuring consistent visibility. In addition to these features, QuickFeedback provides a complimentary 30-day trial without requiring any credit card details, allowing businesses to explore its advantages without financial risk. This adaptability positions QuickFeedback as a compelling choice for local service providers eager to enhance customer interaction and bolster their reputation in the competitive market. Embracing this tool could significantly transform how businesses engage with client feedback and public perception.

What is FeedbackRobot?

FeedbackRobot is an AI-powered solution designed to collect customer feedback 24/7, with the primary goal of boosting customer loyalty and enhancing brand reputation. This cutting-edge platform integrates unique "Skills" with a range of business systems, including Shopify, traditional CRMs, manual spreadsheets, and physical QR codes, enabling it to automatically collect reviews and manage the entire response workflow. By identifying valuable feedback, FeedbackRobot not only generates captivating visuals for social media but also crafts professional replies to negative reviews, thus protecting your brand image while ensuring that customer opinions are heard around the clock. Moreover, this all-encompassing service helps businesses remain proactive in resolving customer issues, ultimately strengthening their connection with the audience and fostering long-term loyalty. By utilizing FeedbackRobot, companies can streamline their feedback processes, making it easier to adapt and respond to customer needs effectively.

Media

No images available

Media

No images available

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuickFeedback

Company Location

United States

Company Website

www.quickfeedback.ai

Company Facts

Organization Name

FeedbackRobot

Date Founded

2010

Company Location

United States

Company Website

www.feedbackrobot.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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