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What is Qurrent?

Qurrent stands out as a cutting-edge AI automation platform that provides fully managed digital workforces tailored to execute complex back-office operations with remarkable precision and reliability. Instead of following the traditional business process outsourcing approach or merely offering independent automation solutions, Qurrent presents autonomous digital agents that effortlessly blend into a company’s existing systems, applications, and workflows. These digital employees can handle a wide range of operational and financial responsibilities, including invoice-to-cash processes, dispute resolution, contract verification, billing checks, procure-to-pay automation, revenue operations, and internal approval workflows. By combining generative AI with deterministic logic and human oversight, the platform adeptly processes unstructured information, such as invoices and emails, while adhering to rigorous business guidelines, ensuring both auditability and consistent outcomes. This innovative fusion of technologies not only optimizes processes but also boosts organizational efficiency and resilience in today's dynamic business environment. Moreover, as companies increasingly rely on automation, Qurrent positions itself as a crucial partner in navigating these complexities and driving sustainable growth.

What is Gradient Labs?

Gradient Labs is the AI-native customer operations platform for financial services, with a suite of specialist agents for lending, disputes, and KYC. Rather than deflecting simple questions, each agent runs long, multi-step cases from first contact to closure: chasing missing documents, working the process, and speaking with customers by phone, chat, and email along the way. That depth reflects where the company began. Its founders led AI at Monzo, and everything since has been built on the assumption that a regulator will one day read the transcript. Wise, Current, and Zego now run the agents in production, in some of the largest AI deployments finance has seen. The results stand up to scrutiny: higher CSAT and QA scores than the human teams they work alongside, and a resolution rate no human team has beaten.

Media

Media

Integrations Supported

Dialpad Connect
Dixa
Freshcaller
Freshchat
Freshdesk
Intercom
LiveChat
Salesforce
Talkdesk
Twilio
Zendesk

Integrations Supported

Dialpad Connect
Dixa
Freshcaller
Freshchat
Freshdesk
Intercom
LiveChat
Salesforce
Talkdesk
Twilio
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Charges per case fully resolved by the AI agent
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qurrent

Date Founded

2023

Company Location

United States

Company Website

qurrent.com

Company Facts

Organization Name

Gradient Labs

Date Founded

2023

Company Location

United Kingdom

Company Website

gradient-labs.ai/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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