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What is RAPID RTC?

As car buyers increasingly favor online platforms, many are forming their first impressions of dealerships digitally instead of stepping into physical showrooms. RAPID RTC offers a comprehensive digital communication platform that includes tools such as Lead Manager, Live Dealer, Chat, Text, and Social, effectively integrating various consumer-initiated interactions and connecting online shoppers with sales advisors in real-time, thereby enhancing the omni-channel customer experience throughout their purchasing journey. Our solutions are designed to be user-friendly, eliminating the need for downloads, specialized software, or hardware, which makes them accessible across all devices and platforms. While our technology aims to provide significant value to our clients, our primary focus remains on the needs of our clients' customers, distinguishing us in the competitive landscape. We also feature dedicated support teams that cater to your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that help is always readily available. This unwavering commitment to exceptional service underscores our belief that delivering a positive customer experience is crucial for achieving success in the automotive industry. Additionally, we continuously gather feedback from users to refine our offerings and stay ahead of industry trends.

What is ProMax Unlimited?

ProMax software is specifically designed to give your dealership a significant edge in a fiercely competitive marketplace. With more than twenty years of industry leadership, ProMax equips dealers with state-of-the-art, innovative capabilities by effectively merging our renowned CRM, Desking, and Compliance solutions. The ProMax Unlimited system encompasses ProMax CRM, ProMax desking, and an exceptional automated Compliance Package, providing a holistic solution that caters to dealers' needs. The powerful ProMax CRM acts as an essential resource for dealerships, allowing them to engage with customers through both online and offline marketing approaches, thus guaranteeing that every potential lead or client is attended to via the most efficient status-driven follow-up system available today. Upon customer arrival, ProMax desking provides dealers with the tools necessary to boost their profitability through advanced closing techniques while ensuring compliance through an automated safeguards system, making it a vital resource for any dealership. Moreover, ProMax is committed to regularly enhancing its functionalities to keep pace with the changing demands of the automotive sector, thereby helping dealers stay at the forefront of the competition. In this way, the software not only meets current needs but also anticipates future challenges, ensuring long-term success for dealerships.

Media

Media

Integrations Supported

Car Wars
Covideo
Volie

Integrations Supported

Car Wars
Covideo
Volie

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RAPID RTC

Date Founded

1996

Company Location

Canada

Company Website

rapidrtc.com

Company Facts

Organization Name

ProMax

Date Founded

1995

Company Location

United States

Company Website

www.promaxunlimited.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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