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Ratings and Reviews 1 Rating

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What is RB2B?

Integrating our pixel onto your website allows for the immediate transfer of complete LinkedIn profiles to Slack upon a visitor's arrival, specifically targeting US IP addresses for precise data accuracy. Distinct from other providers that only offer information at the account or company level, our solution lets you identify individual visitors, enabling you to connect with high-intent prospects who are actively browsing your site. This functionality reveals previously unrecognized website visitors and provides their LinkedIn profiles in real-time, enhancing your ability to customize outreach messages with optimal timing based on user behaviors like page views and visit frequency. Moreover, you can narrow your focus on the most pertinent leads by applying filters based on firmographic and technographic characteristics, ensuring your business development representatives direct their efforts toward the prospects demonstrating the most interest. In addition, our platform delivers insightful data on which marketing campaigns attract various types of buyers, categorized by aspects such as industry and job title, which can significantly refine your marketing tactics. Consequently, you can drastically enhance your sales strategy by leveraging actionable insights to foster meaningful engagement with potential clients. This innovative approach not only streamlines your outreach but also fosters stronger connections with high-quality leads.

What is Customers.ai?

Customers.ai is an AI-powered ecommerce identity resolution and customer engagement platform that helps businesses identify website visitors, analyze shopping behavior, and activate personalized marketing campaigns. The software uses its proprietary X-Ray identity resolution technology to recognize visitors and connect activity across browsers, devices, and separate website sessions. Its tracking capabilities collect customer journey information such as visited pages, referral sources, return visits, time spent on the website, and shopping engagement. Identity enrichment tools associate available contact information and customer attributes with behavioral records to support more targeted marketing activities. Alfred, the platform's AI audience agent, uses machine learning models trained on merchant-specific customer behavior to predict purchase likelihood and create actionable audience segments. Customers can be classified into high-, medium-, and low-intent groups, allowing marketers to prioritize likely buyers and reduce unnecessary outreach. Integration with Klaviyo enables businesses to synchronize customer information, improve audience segmentation, and activate automated email flows based on shopping behavior. Customers.ai also provides email deliverability tools for contact validation, list hygiene, warming, and improved message placement in recipients' inboxes. Its Inboxer technology is designed to help marketing emails reach primary inboxes rather than being filtered into promotional categories. Additional marketing capabilities include advertising audience synchronization with Meta and Google, direct mail retargeting, CRM enrichment, and automated activation of customer segments through connected applications. The platform offers customer journey analytics, revenue attribution, developer APIs, webhooks, and integrations that help Shopify brands manage acquisition, retention, and email marketing performance.

Media

Media

Integrations Supported

Salesforce
Zapier
Adobe Marketo Engage
Apollo
Google Sheets
Microsoft Excel
Microsoft Teams
Outreach
Pocus
Samplead
Spear

Integrations Supported

Salesforce
Zapier
Easyflow
Facebook Ads
Google Ads
Klaviyo
Meta Ads
Semrush
WP-Chatbot
Walletly
Wufoo

API Availability

API Availability

Pricing Information

$495 per month
Free Version
Free Trial Offered?

Pricing Information

Contact us for pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

RB2B

Company Location

United Kingdom

Company Website

www.rb2b.com

Company Facts

Organization Name

CustomersAI

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Categories and Features

Categories and Features

AI Marketing

Not specified

Chatbot

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Lead Intelligence

Not specified

Sales Engagement

Not specified

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