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What is READi System?

The READiâ„¢ System significantly improves operational efficiency with its all-encompassing workflow management features, which are specifically designed to integrate effortlessly with your distinct business processes. Additionally, it includes vital tools for managing customer data and relationships, enabling you to develop more robust and profitable interactions with your customers. Providing outstanding customer service is crucial, and the READiâ„¢ Express, a web-based CRM platform, offers your organization the tools necessary to raise service standards while also enhancing efficiency and profitability. Its user interface is widely considered the best in its category, making it user-friendly and accessible. By simplifying the customer enrollment process and streamlining important tasks such as order entry, work order initiation, customer notifications, and initial billing, the READiâ„¢ System enhances overall operational effectiveness. Consequently, organizations can create a more satisfying customer experience that is likely to foster greater loyalty and retention over time, ultimately contributing to sustained growth and success.

What is BEACON?

The BEACON Software as a Service (SaaS), hosted in the cloud, presents a thorough solution for managing utilities and engaging consumers, effectively meeting requirements such as meter reading, proactive exception management, and comprehensive reporting. Utilizing cutting-edge ORION endpoints, the BEACON SaaS gathers interval meter reading data via different communication technologies, including cellular, fixed networks, and mobile options, providing 15-minute interval data up to four times daily. This system equips users with extensive analytics and a holistic view of the effectiveness of water utilities and metering systems. Users enjoy immediate access to metering data and system alerts through an intuitive interface that offers a range of customizable reporting options. Furthermore, it enhances proactive exception management by dispatching timely alerts and real-time notifications, allowing for swift resolution of operational and customer service issues. With APIs that enable seamless integration with customer information systems (CIS), billing procedures, and other utility platforms, BEACON SaaS emerges as a versatile cloud-based solution. Moreover, its innovative design not only boosts operational efficiency but also fosters improved customer satisfaction through effective engagement approaches. This dual focus on functionality and user experience positions BEACON SaaS as a leader in utility management solutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$25000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpSolve

Date Founded

2001

Company Location

United States

Company Website

opsolve.com/solutions/readi-system/

Company Facts

Organization Name

Badger Meter

Date Founded

1905

Company Location

United States

Company Website

www.badgermeter.com/products/analytics-software/beacon/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

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