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What is READi System?

The READiâ„¢ System significantly improves operational efficiency with its all-encompassing workflow management features, which are specifically designed to integrate effortlessly with your distinct business processes. Additionally, it includes vital tools for managing customer data and relationships, enabling you to develop more robust and profitable interactions with your customers. Providing outstanding customer service is crucial, and the READiâ„¢ Express, a web-based CRM platform, offers your organization the tools necessary to raise service standards while also enhancing efficiency and profitability. Its user interface is widely considered the best in its category, making it user-friendly and accessible. By simplifying the customer enrollment process and streamlining important tasks such as order entry, work order initiation, customer notifications, and initial billing, the READiâ„¢ System enhances overall operational effectiveness. Consequently, organizations can create a more satisfying customer experience that is likely to foster greater loyalty and retention over time, ultimately contributing to sustained growth and success.

What is EDW Energy Retail Suite (ERS)?

The Energy Retail Suite is crafted using established technological standards that guarantee reliable performance. The standout feature of our system is its impressive dependability. Leveraging EDW's n-tiered, JAVA-oriented architecture, the Energy Retail Suite offers both flexibility and scalability, facilitating rapid processing for both non-half hourly (NHH) and half hourly (HH) business operations. This includes an effective CSS adapter that enables quick transitions, significantly improving performance and enhancing your profitability. Clients often find that their need for support is minimal, as the Energy Retail Suite is developed, maintained, and upgraded according to the highest industry standards. Nonetheless, when help is necessary, EDW is committed to resolving issues promptly, fully aware that any delay in addressing software problems can hinder your revenue-generating capabilities. Our dedication to excellence allows you to concentrate on what truly matters—expanding your business and achieving your goals. Ultimately, our suite not only streamlines operations but also empowers you to reach new heights in your industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25000.00/one-time

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

On-Site Training

Company Facts

Organization Name

OpSolve

Date Founded

2001

Company Location

United States

Company Website

opsolve.com/solutions/readi-system/

Company Facts

Organization Name

EDW Technology

Date Founded

1995

Company Location

United Kingdom

Company Website

www.edwt.org/products/energy-retail-suite-overview

Categories and Features

Meter Data Management

Not specified

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Work Order Management

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