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What is GoDesk?

Gathering feedback from guests through a collective post-checkout message is essential for ensuring that hotel staff fully grasp their experiences during their stay. To enhance guest convenience, automatically dispatch a welcome message, a thank you note, and the WiFi credentials via WhatsApp. This arrangement facilitates direct communication between guests and the staff, enabling them to address any inquiries or concerns promptly. By maintaining proactive communication, the team can tackle any service recovery issues while guests are still on-site, effectively reducing the likelihood of unfavorable online reviews. It is vital to develop a comprehensive understanding of each guest’s preferences to deliver outstanding customer satisfaction. Your team will work together in an internal chat group to create a cohesive understanding of guest needs, collecting all pertinent preferences prior to their arrival. This optimized process allows guests to seamlessly check in, collect their keys, and head straight to their rooms without any delays, greatly enhancing their hotel experience. Furthermore, this strategy cultivates a more personalized environment that not only boosts guest satisfaction but also encourages greater loyalty over time. By consistently refining this approach, the hotel can ensure that each guest feels valued and appreciated throughout their stay.

What is MyStay?

Transform the guest experience with our cutting-edge contactless solution, MyStay, which aims to enhance service quality and increase revenue for both hotels and their patrons. We take pride in the recognition of the MyStay Free Contactless Kit by the United Nations World Tourism Organization (UNWTO), supported by the World Health Organization (WHO), as the most thorough global initiative to mitigate the impact of COVID-19 on the tourism sector. Greet your guests warmly and offer them appealing options, including hotel transfers, before they even set foot in your establishment. Guide them to an interactive platform that features a smart catalog filled with your services and vital information they might need. This ensures that guests can effortlessly find and order what they desire with just a click on their smartphones or computers. Streamline the check-in process online to reduce wait times at the reception, allowing guests to fill out necessary forms ahead of time for their convenience. Moreover, present a customizable mobile-friendly map of nearby attractions to further enrich their experience. By incorporating these features, you not only enhance the quality of your guests' stay but also build lasting loyalty and inspire them to return. Ultimately, this innovative approach caters to the evolving expectations of modern travelers, ensuring that their needs are met with efficiency and care.

Media

Media

Integrations Supported

Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
GuestCentrix
Impala
LYNX
Little Hotelier
Mews
Opera
Preno
Protel Cloud PMS
Salto
ShalomCloud
Siesta Extranet
Sirvoy
Storable Newbook
Winhotel
apaleo
eZee Absolute
eZee Frontdesk

Integrations Supported

Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
GuestCentrix
Impala
LYNX
Little Hotelier
Mews
Opera
Preno
Protel Cloud PMS
Salto
ShalomCloud
Siesta Extranet
Sirvoy
Storable Newbook
Winhotel
apaleo
eZee Absolute
eZee Frontdesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€0,25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GoDesk

Date Founded

2017

Company Location

India

Company Website

www.rlike.in/

Company Facts

Organization Name

MyStay

Date Founded

2016

Company Location

Czech Republic

Company Website

www.gomystay.com

Categories and Features

Categories and Features

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Popular Alternatives

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