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What is GoDesk?

Gathering feedback from guests through a collective post-checkout message is essential for ensuring that hotel staff fully grasp their experiences during their stay. To enhance guest convenience, automatically dispatch a welcome message, a thank you note, and the WiFi credentials via WhatsApp. This arrangement facilitates direct communication between guests and the staff, enabling them to address any inquiries or concerns promptly. By maintaining proactive communication, the team can tackle any service recovery issues while guests are still on-site, effectively reducing the likelihood of unfavorable online reviews. It is vital to develop a comprehensive understanding of each guest’s preferences to deliver outstanding customer satisfaction. Your team will work together in an internal chat group to create a cohesive understanding of guest needs, collecting all pertinent preferences prior to their arrival. This optimized process allows guests to seamlessly check in, collect their keys, and head straight to their rooms without any delays, greatly enhancing their hotel experience. Furthermore, this strategy cultivates a more personalized environment that not only boosts guest satisfaction but also encourages greater loyalty over time. By consistently refining this approach, the hotel can ensure that each guest feels valued and appreciated throughout their stay.

What is Portier?

Your guests can now access top-tier services at their convenience, no matter where they are. This cutting-edge platform transforms the hospitality landscape for today’s travelers by offering unlimited 4G data and hotspot access, unrestricted local and international calling, direct connections to hotel departments and emergency services, along with quick support through Portier Chat. It accommodates various languages and includes a hotel content management system paired with a customizable Portier City Guide. The system allows for real-time updates on hotel details, reminders for events and amenities, promotional messages, and assistance during emergencies. Furthermore, it enables the organization of guests for corporate events and uses data analytics to anticipate their requirements, all while integrating smoothly with third-party providers. Portier is distinguished as an outstanding choice for providing tailored services and experiences, emphasizing the core values of traditional hospitality to enrich guests’ stays. By concentrating on an exceptional guest experience, hotels can cultivate stronger relationships and guarantee unforgettable experiences for all visitors. This innovative approach not only elevates the service but also enhances the overall satisfaction of each guest.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GoDesk

Date Founded

2017

Company Location

India

Company Website

www.rlike.in/

Company Facts

Organization Name

Portier

Date Founded

2016

Company Location

China

Company Website

www.goportier.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

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