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What is RMS Cloud?

RMS delivers scalable cloud solutions to more than 6,500 properties across 45 nations, empowering them to efficiently manage, operate, and expand their hospitality accommodations. As a pioneer in innovation for over 35 years, RMS has continually advanced its comprehensive and integrated platform based on valuable insights. The extensive range of native features and diverse product offerings enables operators to enhance revenue, optimize operations, and foster client loyalty. Our forward-thinking strategy fuels our growth into international markets, while our commitment to continuous enhancement and exceptional customer experiences establishes us as an invaluable partner for properties of all sizes and groups aiming to optimize their multinational operations. Furthermore, our property management software ranks among the fastest-growing in the industry, and our dedicated global teams strive daily to ensure customer satisfaction and success.

What is OONEKEY?

Effortlessly manage your vacation properties with all necessary tools conveniently accessible in one place. This innovative platform digitizes the check-in process, doing away with lengthy lines and busy waiting areas. Comprising three integrated applications, the Customer App empowers guests to request maintenance services instantly, complete online check-ins, and stay updated with vital information about the property from their smartphones. The Maintenance and Operators App allows operators to receive detailed support requests, including images, while also featuring a calendar for scheduling facility activities and enabling instant messaging with management. Meanwhile, the Structure Application acts as a centralized hub for multiple properties, streamlining communication with customers, coordinating internal and external maintenance teams, and providing an appointment calendar for scheduling needs. Moreover, it offers tools for reporting and analysis, along with the capability to send push notifications directly to customers through their app. This unique integrated system is purpose-built to digitize communication and boost operational efficiency for your tourist facility, ensuring that all technical assistance requests are addressed without delay through a single application. With user-friendly communication options available on both iOS and Android, guests can experience a seamless online check-in that eliminates the frustration of waiting in line. By enhancing every aspect of property management, this groundbreaking solution paves the way for delivering unparalleled service to your guests, ultimately elevating their overall experience.

Media

Media

Integrations Supported

4WiFi
Avvio
Braintree
Cendyn Guestrev
Cendyn Revintel
CortexDecoder
EzyRez
FLYR
GuestTouch
IDeaS G3 RMS
InfoDEN
MYOB
MYOB Acumatica
Resurg ClearView
Snapfix
TalkBox
Update247 Channel Manager

Integrations Supported

4WiFi
Avvio
Braintree
Cendyn Guestrev
Cendyn Revintel
CortexDecoder
EzyRez
FLYR
GuestTouch
IDeaS G3 RMS
InfoDEN
MYOB
MYOB Acumatica
Resurg ClearView
Snapfix
TalkBox
Update247 Channel Manager

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RMS Cloud

Date Founded

1983

Company Location

Global

Company Website

www.rmscloud.com

Company Facts

Organization Name

OONE

Date Founded

2018

Company Location

Italy

Company Website

oonekey.com

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Travel Management

Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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