Ratings and Reviews 258 Ratings
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What is ROLLER?
What is BookNow Software?
Integrations Supported
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
ROLLER
Date Founded
2010
Company Location
Austin, Texas USA
Company Website
roller.software/
Company Facts
Organization Name
BookNow Software
Company Location
United Kingdom
Company Website
booknowsoftware.com
Categories and Features
Amusement Park
ROLLER is an advanced cloud-based platform specifically designed for managing amusement park operations, enhancing both efficiency and guest experiences at scale. This comprehensive system allows you to oversee admissions, online ticket sales, seasonal passes, group reservations, and in-park expenditures all from one centralized interface. By implementing timed ticketing and real-time capacity monitoring, ROLLER improves guest flow, minimizes wait times, and boosts overall customer satisfaction. Additionally, the platform facilitates revenue growth through dynamic pricing strategies, upselling opportunities, and a unified point-of-sale system for food, beverages, and merchandise. Featuring integrated payment processing, customer relationship management, and detailed reporting tools, operators can gain valuable insights into guest behavior and park performance. ROLLER empowers amusement parks to operate more effectively while maximizing profitability and ensuring visitors enjoy seamless, unforgettable experiences.
CRM
ROLLER is a specialized CRM system designed specifically for leisure and attractions venues, enabling operators to gain deeper insights into their guests and encourage repeat visits. It consolidates every interaction—from online reservations to in-venue transactions—into a comprehensive guest profile, providing your team with a holistic view of guest behaviors. Leverage advanced segmentation features to craft targeted, personalized marketing initiatives based on spending habits, visit frequency, preferences, and important occasions such as birthdays. Seamlessly connected with your ticketing, point-of-sale, and online payment systems, ROLLER keeps your data current and actionable. With its marketing integrations, tailored data collection, and real-time analytics on campaign effectiveness and checkout processes, ROLLER empowers you to create meaningful guest experiences, boost engagement, and enhance revenue growth.
Event Check In
ROLLER is an innovative cloud-based platform designed specifically for group and party reservations at attractions and leisure facilities. Its primary goal is to enhance event revenue while minimizing manual administrative tasks. Customers can effortlessly reserve and manage their gatherings online, handling everything from invitations and RSVPs to payments, resulting in a smooth self-service process. The platform features dynamic party packages that adapt to the number of attendees, streamlining the booking process and conserving staff resources. With integrated payment systems, including deposits and payment links, ROLLER accelerates the booking confirmation process and helps mitigate revenue losses. Additionally, it offers tools for capacity management, waiver collection, and real-time analytics, empowering operators to efficiently manage scalable event programs while ensuring unforgettable experiences for guests, from the initial booking to check-in.
Event Management
ROLLER is an innovative cloud-based platform designed for group and party bookings, specifically tailored for attractions and leisure facilities. It aims to enhance event profitability while minimizing administrative workload. Guests can conveniently reserve and organize their parties online, handling aspects such as invitations, RSVPs, and payments, which fosters a smooth self-service experience. The platform features dynamic party packages that automatically adjust to accommodate varying group sizes, streamlining the process and conserving staff resources. With integrated payment solutions, including deposits and payment links, ROLLER facilitates quicker booking confirmations and mitigates potential revenue loss. Additionally, the platform includes essential features like capacity management, waiver collection, and real-time reporting, empowering operators to efficiently manage scalable event programs while ensuring guests enjoy memorable experiences from the initial booking all the way to check-in.
Membership Management
ROLLER is a cloud-based solution designed for membership management that empowers attractions to enhance their recurring revenue streams and cultivate enduring relationships with guests. The platform allows for the effortless creation and administration of tailored membership programs, featuring automated billing, adaptable pricing structures, and exclusive perks for members. Customers can conveniently buy, redeem, upgrade, and manage their memberships online or at the venue, ensuring a smooth experience across various locations. ROLLER's advanced payment technology minimizes payment failures and reduces churn, securing more dependable revenue streams. With integrated point-of-sale, ticketing, and customer relationship management features, operators can customize guest experiences, monitor member activity, and encourage repeat visits. Additionally, real-time analytics offer valuable insights into conversion rates, retention strategies, and lifetime value, enabling you to refine your membership offerings effectively.
Museum
ROLLER is a cloud-hosted venue management solution tailored for museums, aimed at optimizing operations and enriching the visitor journey. It offers comprehensive management of online ticket sales, timed admissions, memberships, group reservations, and events through one cohesive system. By utilizing real-time capacity management and digital check-in features, it minimizes wait times and enhances visitor flow. Museums can boost revenue with adaptable pricing strategies, upsells, and additional offerings such as exhibitions, guided tours, and special events. With built-in point-of-sale, payment processing, and customer relationship management features, institutions can gain valuable insights into visitor behavior, personalize interactions, and encourage repeat visits. Robust reporting and analytical tools empower operators to make informed, data-driven choices while ensuring smooth and unforgettable cultural experiences for guests.
Point of Sale
ROLLER is a cloud-based point of sale (POS) solution specifically designed for attractions and leisure venues. This platform allows you to manage ticket sales, food and beverage orders, retail merchandise, memberships, and more—all from one user-friendly interface, eliminating the need for multiple systems. Enhance front desk operations, minimize wait times, and elevate the guest experience with quick transactions and seamless payment integration. ROLLER’s POS effectively merges online reservations and walk-in transactions, providing you with real-time insights and analytics to facilitate informed decision-making. Built for adaptability, it operates on contemporary hardware and accommodates various processes, including check-ins, waivers, upselling, and promotions, enabling you to boost revenue per guest while optimizing staff efficiency.
Ticketing
ROLLER is an innovative online ticketing solution hosted in the cloud, specifically created to assist attractions in boosting conversion rates and providing a smooth experience for their visitors. Featuring a contemporary, mobile-friendly checkout process, guests can effortlessly purchase tickets, memberships, and additional options with just a few clicks. Minimize cart abandonment and enhance revenue through customizable upsells, packages, and promotional offers seamlessly integrated into the booking process. ROLLER’s ticketing platform also boasts real-time capacity management to avoid overbooking and better manage staffing needs, along with integrated payment options and digital waivers for an entirely cohesive experience. Whether it’s timed admissions or group reservations, ROLLER equips operators with the necessary tools to increase online sales while minimizing wait times and simplifying operational tasks.
Venue Management
ROLLER is a comprehensive venue management solution tailored for attractions and leisure enterprises, aimed at enhancing operational efficiency and guest satisfaction. This cloud-based platform consolidates various functions, including online ticket sales, point-of-sale systems, payment processing, membership management, and group reservations, into one cohesive system. By integrating all aspects of your business, you can eliminate the need for multiple software tools. ROLLER helps boost revenue through strategic upselling, customizable pricing, and add-on options, while reducing administrative burdens with automation and real-time data analytics. With robust reporting features, customer relationship management tools, and smooth third-party integrations, ROLLER empowers operators with complete insight and control over their operations. Achieve streamlined processes, improved guest interactions, and sustainable growth with ROLLER.
Visitor Management
ROLLER is an innovative visitor management solution designed specifically for attractions and leisure venues, enabling them to effectively oversee guest flow, check-in procedures, and the overall on-site experience. From the moment of online booking to the guest's arrival, ROLLER simplifies the entire visitor process through features like digital tickets, waivers, and self-service tools that minimize wait times and reduce manual tasks. Its real-time capacity management capabilities allow for better control of attendance and the optimization of operational efficiencies. Additionally, the integrated point-of-sale and payment systems facilitate smooth transactions throughout the venue. By maintaining centralized guest profiles and comprehensive reporting, operators can gain essential insights into visitor behavior, enhancing engagement and improving operational performance. ROLLER ensures a seamless and connected experience for visitors from their entry to their departure.
Waiver
ROLLER is an innovative digital waiver solution tailored for attractions, designed to enhance the check-in process, minimize paperwork, and elevate the overall guest experience. Patrons can conveniently sign waivers online prior to their visit or on-site through mobile devices or kiosks, thereby reducing congestion at entry points. Each waiver is automatically associated with the guest's profile, allowing staff to quickly confirm completion and expedite admissions. Additionally, these waivers go beyond mere compliance by offering insightful guest data that can be leveraged for personalized experiences and targeted marketing strategies. With features such as multilingual support, seamless integration with booking and POS systems, and tools for managing group waivers, ROLLER empowers operators to save time, reduce friction, and create a more streamlined and connected experience for all.
Zoo
ROLLER is an innovative cloud-driven platform designed specifically for managing venues such as zoos and aquariums. This comprehensive system simplifies various operations, including admissions, online ticket sales, memberships, group reservations, and animal interactions, all through one seamless interface. By offering dynamic pricing strategies, upsell opportunities, and add-on options, ROLLER helps boost revenue while its real-time capacity oversight ensures optimal visitor flow and prevents overcapacity issues. Additionally, the platform features a point of sale system for retail and dining, aimed at increasing the average spending per guest throughout the facility. With tools for digital waivers, integrated payment processing, and in-depth analytics, zoos can streamline administrative tasks, enhance operational efficiency, and craft unforgettable experiences that encourage repeat visits.