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What is RQ?

RQ offers streamlined solutions for retail management, point-of-sale systems, unified commerce, and device activation, all aimed at improving the telecom retail experience for businesses and consumers alike. Our diverse software solutions, coupled with a collaborative network of partners, create a flexible technological foundation that unifies various systems to address unique industry challenges, facilitating effortless interactions and removing barriers to success. In an ever-evolving environment where telecom carriers face increasing customer demands, authorized retail channels, and technological advancements, iQmetrix confronts these challenges directly while also fostering innovative strategies that enhance growth and customer satisfaction. By prioritizing efficiency and adaptability, we ensure that our clients remain competitive in a rapidly changing market landscape.

What is New Black EVA?

The Global Unified Commerce Ecosystem, developed by New Black, serves as a collaborative network of partners dedicated to bringing the concept of unified commerce to life for retailers prioritizing customer experience. This initiative addresses the modern consumer's need for a seamless shopping experience across multiple platforms by ensuring transparency in transaction, inventory, and customer data throughout the entire buying process, while also adhering to strict financial regulations. Achieving this level of integration requires enhanced connectivity among all systems and brand partners, who must work together harmoniously. The Global Unified Commerce Ecosystem equips retailers worldwide with innovative solutions that not only enhance customer interactions but also promote business growth. Additionally, the partners within this ecosystem operate on a global scale, allowing them to support international expansion goals while providing consistent solutions and multi-lingual support to enrich customer engagement. In essence, this collaborative model not only strengthens the retailers' market position but also prepares them to excel in an ever-evolving global marketplace, where consumer expectations continue to rise.

Media

Media

Integrations Supported

Adyen
Deloitte Cascade Suite
Microsoft Azure

Integrations Supported

Adyen
Deloitte Cascade Suite
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iQmetrix

Date Founded

1999

Company Location

Canada

Company Website

www.iqmetrix.com

Company Facts

Organization Name

New Black

Date Founded

2015

Company Location

The Netherlands

Company Website

newblack.io/guc/

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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