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What is RSRS?

RSRS serves as a highly adaptable and powerful software solution tailored for computer repair shops and technical departments specializing in the repair of electronic devices. With a wide range of tools at your disposal, it streamlines processes, boosts efficiency, and enhances productivity, ultimately resulting in greater profit margins. By evaluating customer history and their devices, you can make informed recommendations for upgrades to newer models, which not only reduces their repair and maintenance costs but also increases your revenue. The platform's analytical capabilities further empower you to develop and execute a well-rounded marketing strategy that focuses on amplifying sales through customized promotions and special offers. By monitoring and assessing the True Costing of your operations, you can pinpoint areas where losses may occur, facilitating effective cost reduction. In addition, refining the accuracy of your service pricing allows for heightened profit margins, paving the way for sustainable growth. This all-encompassing strategy not only ensures the prosperity of your business but also enhances customer satisfaction in a competitive marketplace, creating a win-win scenario for all parties involved.

What is Fixably?

Fixably is a cloud-based software solution designed to enhance repair management processes, thereby reducing both time and costs associated with each repair project. Repair shop technicians often find themselves bogged down by administrative duties, time that could be better spent focusing on actual repairs and enhancing the service experience for customers. Recognizing this challenge, we, as service professionals ourselves, developed Fixably to automate the mundane tasks that do not involve repairs. - Our software empowers technicians to manage repairs with greater efficiency, allowing them to dedicate more time to hands-on technical work. Each technician benefits from insights gained from the analysis of over a million repairs recorded in Fixably. - For business owners, Fixably provides valuable insights into performance and financial management, enabling significant automation of around 80% of routine tasks and offering detailed data oversight. - The platform guarantees a seamless end-to-end customer experience, made possible through its integrated communication features that facilitate effective interaction. With the recent enhancements to our Apple GSX API integration, Fixably stands out as the premier choice for Apple Authorized Service Providers. This integration streamlines the repair management process by eliminating the need to switch between different software applications, allowing users to efficiently create repairs, order parts, access articles, and receive clear guidance directly through the Fixably interface. Overall, Fixably not only simplifies the repair process but also significantly boosts productivity and customer satisfaction across the board.

Media

Media

Integrations Supported

Integrations Supported

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS

API Availability

API Availability

Has API

Pricing Information

$15.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SynolonSoft

Date Founded

2010

Company Location

Cyprus

Company Website

www.synolonsoft.com

Company Facts

Organization Name

Fixably

Date Founded

2015

Company Location

Finland

Company Website

fixably.com

Categories and Features

Repair Shop

Barcode Support
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

Categories and Features

Appliance Repair

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Electronic Signature
Multi-Location
Retail POS
Returns Management

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Routing
Scheduling
Task Management

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