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What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
What is Artisteer?
Artisteer emerges as the groundbreaking tool for automating web design, enabling users to produce attractive and unique website templates and blog themes in a remarkably short time. In mere minutes, you can become adept at web design, adjusting graphics, coding, and creating templates for Joomla, Drupal, WordPress, DNN, and Blogger—all without needing Photoshop, Dreamweaver, or any prior technical knowledge. Within just a few moments, you have the power to develop impressive blogs and chic web templates effortlessly. Furthermore, you can export your creations to numerous content management systems like Blogger, Joomla, and WordPress. The platform also facilitates the previewing, downloading, and editing of online samples of websites and templates, proving to be an essential tool for budding designers. With Artisteer, the realm of web design not only opens up to endless possibilities but also becomes remarkably user-friendly for everyone interested in creating their own online presence. This innovative tool empowers users to unleash their creativity and make their mark on the digital landscape.
Integrations Supported
Blogger
Drupal
Joomla!
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49.95 per license
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Company Facts
Organization Name
Artisteer
Company Website
www.artisteer.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Web Design
Autocompletion
Collaborative Editing
Content Management
Drag & Drop
Element Libraries
Programming Language Support
Syntax Highlighting
Templates