What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
Integrations
No integrations listed.
Similar Software to RSTickets!Pro
ScalaHosting
• Recognized as the leading hosting provider on Trustpilot, we take pride in our customer satisfaction.
• Our SPanel control panel simplifies website management effortlessly, serving as a free alternative to cPanel/WHM.
• Migration is a breeze with our complimentary service; we transfer all your websites and mailboxes smoothly, ensuring zero downtime.
• Our unwavering money-back guarantee, valid anytime, reflects our strong belief in the excellence of our services.
• Our dedicated support team is available 24/7/365 to assist you with any questions via instant live chat or a quick ticket response system that takes just 15 minutes.
• Experience unmatched website speed powered by cutting-edge technology, including All-NVMe storage and the latest Intel Xeon Gold 6444Y processors in all our cloud clusters for superior performance.
• For those running an online store, our Ecommerce-ready Managed Cloud hosting provides a full array of tools and features at no extra cost.
• We proudly hold the distinction of being the only VPS provider recommended by Joomla's founder, Brian Teeman, highlighting our commitment to quality.
• Join us to elevate your online presence with services that prioritize your needs and exceed your expectations.
Learn more
Serviceaide
Serviceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
Learn more
Store Locator Widgets
This comprehensive store locator service is remarkably simple to implement, allowing for easy location additions and seamless embedding into your website. You can conveniently upload your locations through Excel or CSV files, or opt for an automated synchronization using a Google Sheet if that suits you better. It is fully compatible with all leading CRMs such as Shopify, Squarespace, WordPress, Joomla, and Drupal, ensuring versatility. Additionally, you have the option to personalize it with custom Google Maps or markers to fit your branding. All subscription plans offer unlimited and unrestricted access, making it a flexible choice for businesses of all sizes. Furthermore, the platform's user-friendly interface ensures that even those with minimal technical knowledge can utilize its features effectively.
Learn more
VirtueMart
VirtueMart is an all-encompassing eCommerce platform that integrates seamlessly with the Joomla! Content Management System. Both platforms are distributed under the GNU General Public License, which means users can freely download and utilize them without incurring any costs. Built using PHP, they are optimized to function within a PHP/MySQL environment, ensuring that the installation process is simple; you just need to download the latest version of Joomla from www.joomla.org along with the VirtueMart package from the same site. Joomla! provides the essential Core System and Framework that VirtueMart utilizes, allowing you to easily incorporate a robust Shopping Cart Solution into your interactive website or "Portal." Furthermore, you can enhance your site with a variety of Plug-Ins, known as Components and Modules, which add functionalities like Forums, FAQs, Guestbooks, and Galleries. To achieve further personalization, you can change the design of your site with Templates created specifically for Joomla! Websites, which utilize CSS and XHTML, and many of these Templates and Plug-Ins can be accessed at extensions.joomla.org, often at no cost. With such a wide array of tools and resources at your disposal, you have the capability to craft a distinctive and captivating online shopping experience that aligns perfectly with your objectives. Ultimately, this makes VirtueMart and Joomla! a powerful combination for anyone looking to establish an effective eCommerce presence.
Learn more
Screenshots and Video
Company Facts
Company Name:
RSJoomla!
Company Location:
United States
Company Website:
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Details
Deployment
SaaS
Windows
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
RSTickets!Pro Categories and Features
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management