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Ratings and Reviews 0 Ratings
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What is VirtueMart?
VirtueMart is an all-encompassing eCommerce platform that integrates seamlessly with the Joomla! Content Management System. Both platforms are distributed under the GNU General Public License, which means users can freely download and utilize them without incurring any costs. Built using PHP, they are optimized to function within a PHP/MySQL environment, ensuring that the installation process is simple; you just need to download the latest version of Joomla from www.joomla.org along with the VirtueMart package from the same site. Joomla! provides the essential Core System and Framework that VirtueMart utilizes, allowing you to easily incorporate a robust Shopping Cart Solution into your interactive website or "Portal." Furthermore, you can enhance your site with a variety of Plug-Ins, known as Components and Modules, which add functionalities like Forums, FAQs, Guestbooks, and Galleries. To achieve further personalization, you can change the design of your site with Templates created specifically for Joomla! Websites, which utilize CSS and XHTML, and many of these Templates and Plug-Ins can be accessed at extensions.joomla.org, often at no cost. With such a wide array of tools and resources at your disposal, you have the capability to craft a distinctive and captivating online shopping experience that aligns perfectly with your objectives. Ultimately, this makes VirtueMart and Joomla! a powerful combination for anyone looking to establish an effective eCommerce presence.
What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
Integrations Supported
2Subscribe
API2Cart
Apirone
CoinPayments
Convert Experiences
CyberCom Pay
EqualWeb
Eway
Fast Charge
Feedaty
Integrations Supported
2Subscribe
API2Cart
Apirone
CoinPayments
Convert Experiences
CyberCom Pay
EqualWeb
Eway
Fast Charge
Feedaty
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VirtueMart
Date Founded
2009
Company Location
United States
Company Website
virtuemart.net
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management