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Ratings and Reviews 0 Ratings
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What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
What is KSWEB?
To begin using KSWEB on your Android device, install the app and place your scripts within the htdocs folder on your memory card, which allows for smooth access to your web content. KSWEB is an all-in-one toolkit tailored for web developers utilizing the Android platform, comprising a web server, FTP server, PHP capabilities, MySQL database management, and a scheduling tool. Importantly, this suite can function without root access unless you wish to operate the server on port 80, a feature that enhances online accessibility for your server. This means you can conveniently have a portable hosting option available at all times! To start the web server, simply launch KSWEB, specify the desired port and root directory if needed, and you’ll be set. The application includes pre-set configurations for all its features, offering a user-friendly experience. Moreover, KSWEB supports a wide range of well-known content management systems and frameworks, such as Yii2, Drupal, Joomla, WordPress, and MODX, among others. If you encounter any questions regarding the installation or functionality of a particular CMS, don’t hesitate to reach out for assistance, as we are here to help! This accessibility makes managing web projects on the go easier than ever before.
Integrations Supported
Drupal
Joomla!
MODX
MySQL
NGINX
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$4.99 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Company Facts
Organization Name
KSLabs
Date Founded
2012
Company Website
www.kslabs.ru/
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management