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What is RTEAM?

RTEAM is a cutting-edge platform that provides real-time capabilities for users to set alerts and manage exceptions efficiently. These alerts function as immediate notifications for critical issues that demand swift intervention across diverse industries, including fieldwork, operations, and dispatch. In tandem, exceptions are logged in real-time to allow for future assessment and analysis. The platform boasts a well-organized workflow process that guarantees the timely collection of relevant information, which greatly enhances the quality and accuracy of the data needed for thorough root cause investigations. Important metrics like response time, turnaround time, chute time, types of issues encountered, and occurrences of transport refusals play a vital role in pinpointing areas where additional training may be advantageous. Furthermore, users can effortlessly track exceptions as they occur and assign reason codes using an intuitive workflow interface. By examining the compiled data, teams can uncover root causes and formulate effective strategies to tackle these challenges, which in turn leads to heightened operational efficiency and improved service quality. This all-encompassing methodology not only supports ongoing process enhancements but also significantly boosts overall organizational effectiveness, ensuring that teams are always ready to adapt to new challenges. As a result, RTEAM fosters an environment of proactive problem-solving and continuous growth.

What is D4H?

Established in 2008 by Robin Blandford, D4H emerged from his experience in the Coast Guard and a skilled team that includes computer scientists, emergency managers, and first responders, all inspired by the fundamental question, “how can today’s data enhance tomorrow’s performance?” This concept has now become integral to our daily lives. With a dynamic executive team at the helm, D4H has effectively provided worldwide visibility to countless operations conducted by various sectors, including government, public safety, oil and gas, healthcare, aviation, and pharmaceuticals around the world, significantly impacting their efficiency and effectiveness. As a result, organizations are now better equipped to leverage data for improved decision-making and outcomes.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS
Everbridge 360
InformaCast
Twilio

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1,000 per year
A per-product, tiered pricing model is based on the size of the organization and the scope of use. Pricing can be confirmed on a needs assessment call with the D4H team.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DataTech911

Company Location

United States

Company Website

www.datatech911.com/solutions/rteam/

Company Facts

Organization Name

D4H

Date Founded

2008

Company Location

Ireland

Company Website

d4h.com

Categories and Features

Emergency Management

Not specified

EMS

Not specified

Root Cause Analysis

Not specified

Categories and Features

Emergency Management

Not specified

EMS

Not specified

Equipment Maintenance

Dispatch Management
Equipment Tracking
Inventory Control
Maintenance Scheduling
Warranty Tracking

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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